Encryption Key Password

You can choose an optional password for your encryption key during the initial installation

Managing Your Private Encryption Key for Carbonite Safe

During the initial installation, Carbonite Safe allows you to manage your own encryption key for Windows computers.

Managing Your Private Encryption Key for Carbonite Safe Backup Pro

During the initial installation, Carbonite Safe Backup Pro allows you to manage your own encryption key for Windows computers.

Installing Carbonite Safe and Initial Backup Selections (Mac 1x)

After you set up your Carbonite Safe account, you can install Carbonite to start backing up your files.

File Types Carbonite Backs Up for Carbonite Safe (Mac 1x)

Carbonite is designed to back up all the unique and irreplaceable files on your computer. Included in your backup are your text documents, spreadsheets, financial documents, photos, music, etc. With the Carbonite Safe Basic plan, video files are not selected for back up by default. They need to be added to your backup manually.

Installing Carbonite Safe Backup Pro and Initial Backup Selections

After Carbonite Safe Pro Users and Administrators have completed their registration, they can sign into their account and install Carbonite Safe Pro on their computer. When installing Carbonite for the first time, you have the option to begin your backup with Automatic or Manual selections.

Installing Carbonite Safe Backup Pro and Initial Backup Selections (Mac 2x)

After Carbonite Safe Pro Users and Administrators have completed their registration, they can sign into their account and install Carbonite Safe Pro on their computer. When installing Carbonite for the first time, you have the option to begin your backup with Automatic or Manual selections.

Installing Carbonite Safe and Initial Backup Selections (Mac 2x)

After you set up your Carbonite Safe account, you can install Carbonite to start backing up your files.

Installing Carbonite Safe and Initial Backup Selections

After you set up your Carbonite Safe account, you can install Carbonite to start backing up your files.

Getting Started with Carbonite Safe Backup Pro

Signing up with Carbonite will keep your computer protected from accidental data loss and possible corruption. Users and administrators can be invited to join the company through the Dashboard. Once they are invited, they will receive an email with instructions on how to complete the registration. When you add a computer to a user or administrator, they will receive instructions on how to complete the installation. During the installation, you can select the Automatic setup and Carbonite will include your user folders and desktop, or you can choose to customize your options with the Advanced setup. You can add a file or folder by right-clicking on it and selecting Carbonite; Back this up. Whether you are restoring one file or all your files, Carbonite makes the process quick and easy.

Getting Started with Carbonite Safe Backup Pro (Mac 2x)

Signing up with Carbonite will keep your computer protected from accidental data loss and possible corruption. Users and Administrators can be invited to join the company through the Dashboard. Once invited, they will receive an email with instructions to complete the registration. When you add a computer to a User or Administrator, they will receive instructions to complete the installation. During the installation, you can select the automatic setup for Carbonite to include your user folders and desktop, or you can choose to customize your setup options. You can add a file or folder through the Carbonite application. Whether you are restoring one file or all of your files, Carbonite makes the process quick and easy.

Getting Started with Carbonite Safe (Mac 2x)

Carbonite is an online backup application that backs up your files to our secure servers and helps you restore the files back to your computer at any time.

Adding a Carbonite Safe Activation Code to Your Carbonite Safe Account

You can add a Carbonite Safe activation code purchased from a retail store to your Carbonite Safe account.

Determining the Status of Your Backup (Mac 1x)

You can determine the status of your Carbonite backup through the Carbonite Preference pane.

Installing Carbonite Safe Backup Pro and Initial Backup Selections (Mac 1x)

After Carbonite Safe Pro Users and Administrators have completed their registration, they can sign into their account and install Carbonite Safe Pro on their computer. When installing Carbonite for the first time, you have the option to begin your backup with Automatic or Manual selections.

Command Line Installation and Configuration of CSSB 6.0 - 6.3 For CSSB 6.x Enhanced

It is possible to record the installation of Carbonite Safe Server Backup and export the backup set configuration. Once created, the installation recording and exported backup set configuration can be used to install CSSB via the command line on any number of other machines.

Migrating from Carbonite Mac 1x to Mac 2x

To enhance the customer experience, we are providing a migration path from the legacy Mac version (1.x) to the latest version (2.x). Due to technical differences between the two versions, backups cannot be directly upgraded. As a result, customers will need to start a new backup after installing version 2.x.

List of CSSB Services and Processes

The product may install and run a number of Windows services during initial setup. This article contains a list of the services and processes used by CSSB.

Hyper-V Backup For CSSB 6.x Enhanced

Hyper-V is Microsoft's virtualization host. It allows users to create, run, and manage virtual machines. Carbonite Safe Server Backup (CSSB) supports backup and restore of virtual machines hosted by Hyper-V server installations on Windows Server 2008, Windows Server 2012 and Windows Server 2016. Hyper-V backups support full backups on Windows Server 2008 and higher. Incremental backups are supported on Windows Server 2008 R2 and higher. Differential backups are not supported on any platform. CSSB is able to take snapshots of files located on network shares configured with the SMB3 protocol.

Hyper-V Backup For CSSB 5.x & 6.x Classic

Hyper-V is Microsoft's virtualization host. It allows users to create, run, and manage virtual machines. Carbonite Safe Server Backup (CSSB) supports backup and restore of virtual machines hosted by Hyper-V server installations on Windows Server 2008, Windows Server 2012 and Windows Server 2016. Hyper-V backups support Full backups on Windows Server 2008 and higher. Incremental backups are supported on Windows Server 2008 R2 and higher. Differential backups are not supported on any platform. CSSB is able to take snapshots of files located on network shares configured with the SMB3 protocol.

Locating the Carbonite Preference Pane (Mac 1x)

When Carbonite is installed on your computer, you can find the black Carbonite lock located in your Apple menu bar near the system clock or through Apple's System Preferences. 

Restoring a Hyper-V For CSSB 6.x Enhanced

The product supports the restore of Hyper-V hosts and hosted virtual machines on Windows 2008, and Windows 2012. You can restore individual virtual machines to their original location or to an alternate location.

Performing Backups of an SQL Server Cluster

The product can be used to perform backups of an SQL Server cluster. However, since the product is not fully cluster-aware, there are certain restrictions to be aware of and certain requirements that must be met.

Deploying Carbonite via Active Directory

Deploying Carbonite via Microsoft Software Center

Deploying Carbonite via Remote Management System

Carbonite offers sample scripts to assist you with deploying Carbonite to your network via a remote management system. Please use the guide below for additional information about managing your backup.

Importing Peachtree Data

Peachtree uses several different file types and directories to store information on your computer. If you need to restore your Peachtree data, Carbonite recommends restoring these files to your Desktop. You can import your restored Peachtree data with these instructions.

Getting Started with Carbonite Safe

You can use the Carbonite application to back up your files to Carbonite’s secure servers. When you need to get your files back, you can use Carbonite to restore your files at any time.

Windows File System Backup For CSSB 6.x Enhanced

The product can perform full, differential and incremental backups of Windows NTFS and ReFS file systems. When backing up an NTFS or ReFS file system, you can select directories and files from a browser tree.