Adding a Carbonite Safe Activation Code to Your Carbonite Safe Account

Summary:

You can add a Carbonite Safe activation code purchased from a retail store to your Carbonite Safe account.

This article applies to:

Solution:

1. Sign into your account at https://account.carbonite.com from the computer you want to back up.
   • If you don’t have a Carbonite Safe account, you can create one.
2. Click the Subscriptions tab.
3. Within the Account services section, click Apply Carbonite Activation Code.
   
   
4. Enter the activation code provided from the retail box and click Next.
   
   
   • You will receive an alert that you successfully added your Carbonite activation code.
5. Download the Carbonite setup file by clicking Download Now.
   
   
6. Depending on your web browser, use the instructions below to open Carbonite.
   • Google Chrome: The downloaded file appears at the bottom left of the browser. Double-click the Carbonite file to open it.
   • Mozilla Firefox: Click Save in the pop-up message that appears to start the download. When the download completes, click the arrow in the top right corner of your browser to view your downloads. Double-click the Carbonite file to open it.
   • Microsoft Edge: The download appears at the bottom of the browser. Click Run to open the Carbonite file.
7. Within the User Account Control window that appears, click Yes.
8. Click I agree on the Terms of Service to begin installing Carbonite.

For more information on installing Carbonite Safe for the first time, see Installing Carbonite Safe and Initial Backup Selections.

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