Welcome CrashPlan for Home customers! Please refer to these Frequently Asked Questions (FAQs) to help with your transition to Carbonite.
If you are not a CrashPlan for Home customer, please search or browse our Knowledge Base for assistance.
On May 22 and May 24, we will be performing scheduled server maintenance which will temporarily prevent some of our users' backups and restores from progressing. Please rest assured that all backed up data will remain safe. The maintenance will complete within 24 hours, and any affected users will return to normal operation at that time. We appreciate your patience and apologize for any inconvenience this may cause.