Welcome CrashPlan for Home customers! Please refer to these Frequently Asked Questions (FAQs) to help with your transition to Carbonite.
If you are not a CrashPlan for Home customer, please search or browse our Knowledge Base for assistance.

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

Carbonite Support Knowledge Base

Hi I'm Cara, welcome to the Carbonite Knowledge Base. In a few words tell me what you need help with, and choose the Carbonite product you're asking about.

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Carbonite Safe Backup

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Carbonite Safe Backup Pro

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