Download all of your files
Your backed up files are safe, and it's easy to get them back. If you're on a new or repaired computer, just click the button below and run the Carbonite Setup file to start the process.
After you run the setup file, the Carbonite application will walk you through the restore process step-by-step. If you already started a restore or you need additional help restoring your files, please see this article.
Download some files
If you don't need everything back, there are a couple of ways that you can restore only the files you want at the moment.
- Restoring individual files or folders - Are you at your computer with Carbonite installed? This walks you through how to get any backed up files or folders using the installed Carbonite software.
- Restoring files through your account - Not at your computer and still need a file? No problem! This walks you through how to log into your account and download files or folders using the Carbonte web interface.
With Carbonite Safe for Windows, you can perform unlimited restores at no extra cost.
All done with your restore?
Once you've finished restoring, most of your restored files will be ready to use right away. However, you may be using software that requires an import process before you can access your restored data again (i.e. Outlook, Quicken, Quickbooks, etc.) We can guide you through what to do after the restore process is done.
More info about your restore