Carbonite Support > Hibernation and Sleep Mode

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

Hibernation and Sleep Mode

Carbonite will automatically change the power settings of your Windows computer for the initial backup so that your computer remains on when the computer is plugged into a power source. After the initial backup is complete, Carbonite will automatically change the power settings of your computer back to the way they were. This allows Carbonite to keep your computer on for the duration of the initial backup and helps to make sure that your files get uploaded to our servers as fast as possible..

Carbonite makes the following power settings changes during the initial backup:

Put the computer to sleep = Off

  • This will make it so that your computer does not go into Sleep mode when idle.

Wireless Adapter Settings = Maximum Performance

  • This will help you get the most out of your wireless adapter if you are connected to the internet wirelessly.

Lid close action = Do nothing

  • This will make it so that your computer doesn't shut off when you close the lid.

After your initial backup is done, these settings will be automatically changed to how they were before you installed Carbonite.

Even if your computer does go into sleep mode, your backup will still continue from where it left off after it is turned back on and connected to the internet.

You can adjust your power settings manually at any time for better backup and restore performance. Please choose your operating system from the list below for instructions.

The sections below are collapsed. Please click a section title to open / close the appropriate section.

Windows 7

Windows 7

Windows 7
Watch the Video Tutorial for Windows Vista and Windows 7

To configure power settings for Windows Vista and Windows 7 computers, first click the Windows Start button and select Control Panel.

  • The instructions below assume that your folder structure is in Category View. (If you can see the Control Panel icons, you can find and select Power Options in the list and skip to the next step.)

Within the Control Panel, double-click Hardware and Sound.

Hardware and Sound

Click Power Options to view and edit the power settings on your computer.

Power Options

You will see the Power Options Properties window displayed.

Under Select a power plan, click Change plan settings for whichever plan you have selected.

Power Options Properties: Change Plan

For the Put the computer to sleep setting, select Never. Once changed, click Save changes and close the Control Panel.

Power Options Properties Window: Sleep and Save
  • To change these settings back to how they were before, follow these instructions again. When you reach the step for adjusting the settings to Never, adjust them to the time limit of your choice instead, then click Save changes to apply your changes.
Windows 8

Windows 8

Windows 8
Watch the Video Tutorial for Windows 8.1

To configure power settings for Windows 8 computers, first open the Search charm by pressing the Windows key + F on your keyboard or hovering your mouse over the top right corner of your computer screen until the Charm bar appears, then clicking the search icon.

Within the Search charm, type Power Options into the Search field and press Enter on your keyboard.

Click Settings under the Search field and click Power Options in the results panel.

Hardware and Sound

You will see the Power Options Properties window displayed. Under Select a power plan, click Change plan settings for whichever plan is selected.

Power Options Properties: Change Plan

For the setting entitled Put the computer to sleep, select Never. Once changed click Save changes and close the Control Panel.

Power Options Properties Window: Sleep and Save
  • To change these settings back to how they were before, follow these instructions again. When you reach the step for adjusting the settings to Never, adjust them to the time limit of your choice instead, then click Save changes to apply your changes.
Windows 10

Windows 10

Windows 10
Watch the Video Tutorial for Windows 10

The easiest way to access Power Options in Windows 10 is by using the Search bar in Start Menu. Click the Search bar next to the Start Menu and type power. Then click Edit power plan in the search results.

Power Options in Start Menu Search Results

You will see the Power Options Properties window displayed. Under Choose or customize a power plan, click Change plan settings for whichever plan you have selected.

Power Options Properties: Change Plan

For the setting entitled Put the computer to sleep, select Never. Once changed click Save changes and close the Control Panel.

Power Options Properties Window: Sleep and Save
  • To change these settings back to their original value, please begin the process with these instructions again. When you reach the step of these instructions that detail adjusting the settings to Never, instead adjust them to the time limit of your choice, then click Save changes to apply your changes.
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