Carbonite Support > Hibernation and Sleep Mode

To continue backing up and restoring files on macOS 10.15 or greater, Carbonite needs to be updated to the latest version of Carbonite and granted access to Apple's Full Disk Access. For more information on how to complete these steps, please review the applicable article below.

-Upgrading to a Newer Version of macOS with Carbonite (Mac 2x)
-Upgrading to a Newer Version of macOS with Carbonite (Mac 1x)

Hibernation and Sleep Mode

Your Mac's hibernate and sleep settings can be accessed through Energy Saver in your System Preferences.

Click the Apple symbol in the menu bar and select System Preferences to open the System Preferences window.

Within the System Preferences window, click on the Energy Saver or Battery icon.

The sections below are collapsible. Choose the section that corresponds with the option available to you.

Configuring Energy Saver

Computer Sleep Slider is Present

You will see the Energy Saver pane displayed.

  1. Set the Computer sleep: slider bar to Never.

Computer Sleep Slider is Not Present

You will see the Energy Saver pane displayed.

  1. Check the Prevent computer from sleeping automatically when the display is off.

After making these adjustments, close System Preferences and continue with your normal computer tasks.

To change these settings back later, follow these instructions again. When you reach the step for adjusting the settings to Never, click Restore Defaults instead.

Configuring Battery

  1. Click on Power Adapter.
  2. Ensure that there is a checkmark next to “Prevent computer from sleeping automatically when the display is”.
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