Due to the spread of COVID-19, our employees have been instructed to work from home while proactive measures are implemented by the World Health Organization and Governments throughout the world. During this time, there may be temporary issues including call degradation and an inability to contact us through your preferred method. We ask you please to remain patient with our support departments while there may be unforeseen complications utilizing home networks. Thank you for your understanding, and we apologize for any inconvenience this may cause.

Contact Carbonite Support

Please tell me what you need assistance with in the box below and I’ll provide you with some helpful articles. If you can’t find your solution, I’ll help you contact a Customer Care agent for more help.