What Products Do I Have with My Carbonite Plan?
What products do I have with my Carbonite plan?
Carbonite offers the following products based on your Carbonite plan.
|Plan||Carbonite Safe||Carbonite Safe Backup Pro|
|Products||Safe Backup||Safe Backup Pro|
|Webroot SecureAnywhere Antivirus||Carbonite Safe Server Backup (CSSB)|
You can find out which product you have by searching for the app or checking for the Carbonite icon with the methods below.
- Open the Windows start menu.
- Search for “Carbonite" and check which apps appear:
- Carbonite: This is Safe Backup or the Safe Backup Pro app that allows you to back up workstation computers.
- Carbonite Safe Server Backup: This the Carbonite Safe Server Backup (CSSB) app that allows you to back up servers and databases.
- Look at the top right of the Apple menu bar.
- Check the Carbonite icon that appears:
- Green circle icon: This is 2.x version of the Safe Backup or Safe Backup Pro app that allows you to back up Mac computers.
- Black padlock icon: This is the 1.x version of Safe Backup or Safe Backup Pro preference that allows you to back up Mac computers.
- Note: There is currently no upgrade path from Carbonite 1.x to Carbonite 2.x.
If no app appears, sign into https://account.carbonite.com and install the product that is right for you.