Carbonite Support > Viewing the Restore Status

Viewing the Restore Status

Summary:

When Carbonite is restoring files, you can view the restore status to determine how much longer the restore may take to complete.

This option will be unavailable if the restore completes, pauses, or stops.

This article applies to:

Carbonite Plans	Products	Platforms
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?)	Safe and Safe Pro (Not sure?)	Windows - View the Mac article

Solution:

Within your Windows taskbar, click the Show hidden icons arrow near your clock.
Right-click the Carbonite icon and select View Restore Status…

The restore progress of the current file and overall restore will be displayed.

After the restore completes, a restore report will appear on your desktop explaining the outcome. Any files that don’t exist on the computer will be removed from the backup after 30 or 60 days. You can safely exit Recover Mode if all the files you need are on the computer you want to back up.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > Viewing the Restore Status

Viewing the Restore Status

Summary:

This article applies to:

Solution:

Related Articles:

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Definitions

Common Articles