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System Requirements for Carbonite Safe Server Backup For CSSB 5.x & 6.x Classic
The current version of the product works for Windows XP (Home or Pro) with SP2 or higher, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Small Business Server 2003, Windows Server 2003 SP2, Windows Server 2003 R2, Windows Small Business Server 2008, Windows Server 2008, Windows Server 2008 R2, Windows Small Business Server 2011, Windows Server 2012, and Windows Server 2012 R2 operating systems.
System Requirements for Webroot Business Endpoint Protection Antivirus
To use Webroot Business Endpoint Protection Antivirus, your computer must meet the minimum requirements.
System Requirements for Webroot SecureAnywhere Antivirus
To use Webroot SecureAnywhere Antivirus, your computer must meet the minimum requirements.
System Requirements for Carbonite Safe Server Backup (CSSB 6.x) For CSSB 6.x Enhanced
The current version of the product works for Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows Small Business Server 2008, Windows Server 2008, Windows Server 2008 R2, Windows Small Business Server 2011, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, and Windows Server 2022 operating systems.
Microsoft SQL Server Backup For CSSB 5.x & 6.x Classic
Users can perform VDI-based backups of a specific database on a specific SQL server instance. Full, Differential, and Incremental (Log) backups are supported.
Microsoft Exchange Server Database Backup For CSSB 6.x Enhanced
The product supports full, incremental and differential backups of Microsoft Exchange Mailbox Databases and Public Folder Databases. CSSB performs VSS based backup of Store database files (.edb and .stm), transaction logs, and checkpoint files for all the Mounted Storage Groups.
Windows System State Backup For CSSB 6.x Enhanced
What types of files does a Windows System State Backup set protect?
DOC: Carbonite Safe Server Backup User Guide (CSSB 6.x) For CSSB 6.x Enhanced
Carbonite Server User Guide for 6.x
Oracle Server Backup For CSSB 5.x & 6.x Classic
Oracle backup types will no longer be supported in version 6.2 and higher.
Updating to the Latest Version of Carbonite Safe Server Backup
You can update to the latest version of Carbonite Safe Server Backup by logging into your Carbonite account.
Message: "Unable to Create a Snapshot of <Name of Virtual Machine>"
During a Hyper-V backup, you may encounter an error if the Volume Shadowcopy Services are unable to create a snapshot of a virtual machine.
Message: "Failed to Create Snapshot for One or More Volumes"
You may encounter an error where a Bare Metal Image backup fails to create a snapshot.
Microsoft SQL Server Backup For CSSB 6.x Enhanced
Users can perform VDI-based backups of a specific database on a specific SQL server instance. Full, Differential, and Incremental (Log) backups are supported.
Microsoft SharePoint Backup
The product supports back up Microsoft SharePoint in standalone and single-server farm configuration. Backups of multi-server SharePoint farm configurations are not supported. CSSB performs full and differential backups of the SharePoint data based on the modification time.
Message: "Smart Installer has Stopped Working"
The Smart Installer for Carbonite Safe Server Backup (CSSB) ensures the computer has CSSB’s prerequisites installed and updates the CSSB software to the latest available version. The Smart Installer is compatible only with modern operating systems.
Getting Started with Carbonite Safe Server Backup For CSSB 6.x Enhanced
Administrators can be invited to join the company through the Dashboard. Once they are invited, they will receive an email with instructions on how to complete the registration. After launching Carbonite Safe Server Backup for the first time, you will be able to configure your backup set by selecting what, where, how, when and for how long you would like to back up. CSSB supports the backup of NTFS file systems, ReFS file systems, Windows system state, Microsoft SharePoint, Microsoft Exchange server, SQL server, MySQL server, Oracle server, Hyper-V hosts and hosted virtual machines, and Bare Metal images. Carbonite Safe Server Backup supports full, differential and incremental backups. Whether you are restoring your data to the original backed up computer or to a different computer, Carbonite Safe Server Backup makes the process quick and easy.
Microsoft Exchange Server Database Backup (CSSB 5.x) For CSSB 5.x & 6.x Classic
The product supports full, incremental and differential backups of Microsoft Exchange Mailbox Databases and Public Folder Databases. CSSB performs VSS based backup of Store database files (.edb and .stm), transaction logs, and checkpoint files for all the Mounted Storage Groups.
Supported Operating Systems for Carbonite Safe
Carbonite supports current Windows and Mac operating systems in both 32-bit and 64-bit versions.
Restoring a Microsoft SQL Server For CSSB 6.x Enhanced
Microsoft SQL Server backups can be restored to the original computer or to a different computer.
How to Recover System State on an Active Directory Domain Controller For CSSB 6.x Enhanced
The Active Directory database can be restored via System State on a Windows Domain Controller. However, this process requires special procedures which are different from a standard System State restore. A Windows Server running Active Directory Domain Services must be booted into Directory Service Restore Mode (DSRM) in order to restore the System State. DSRM is similar to Windows Safe mode and has no Active Directory services running.
After Performing a Bare Metal Image Restore (CSSB 6.x) For CSSB 6.x Enhanced
During a Bare Metal Image backup, if the presence of Microsoft SQL Server, Exchange Server and SharePoint databases is detected on your machine, CSSB will automatically create individual backup sets for each database with default backup settings. After performing a Bare Metal Image restore, these databases are not automatically restored to your machine. To recover these databases, additional steps will be required.
Windows File System Backup For CSSB 6.x Enhanced
The product can perform full, differential and incremental backups of Windows NTFS and ReFS file systems. When backing up an NTFS or ReFS file system, you can select directories and files from a browser tree.
Restoring the Windows File System For CSSB 6.x Enhanced
For Windows File System restores there are a lot of options to allow the user to have just the right control and flexibility while restoring data. You can restore your files to the original backed up computer or to a different computer.
Restoring the Windows System State For CSSB 6.x Enhanced
The product supports the recovery of Windows System State by restoring the Registry, Boot files, System files, Active Directory and more. The product offers recovery of Windows System State on all the supported Windows platforms. The entire contents of the Windows System State backup will be restored. Selective restore of individual System State components is not possible. By default, System State will restore to the original location and overwrite existing files.
Message: "Insufficient System Resources Exist"
If you are running Windows Server 2003 or Windows XP, and you encounter an error message stating Insufficient system resources exist to complete the requested service, it indicates the system has likely run out of paged pool memory to use for backups. This is a known issue with VSS-based backups on Server 2003 computers. Though rare, Windows XP computers occasionally face this issue as well.
Windows File System Backup For CSSB 5.x & 6.x Classic
The product can perform full, differential and incremental backups of Windows NTFS and ReFS file systems. When backing up an NTFS or ReFS file system, you can select directories and files from a browser tree.
Restoring the Windows File System For CSSB 5.x & 6.x Classic
For Windows File System restores there are a lot of options to allow the user to have just the right control and flexibility while restoring data. You can restore your files to the original backed up computer or to a different computer.
Creating a Bare Metal Image Backup For CSSB 6.x Enhanced
A Bare Metal Image backup allows the restore of an entire system to a similar or dissimilar hardware.
Backing Up Files on an External Hard Drive (Mac 1x)
You can use Carbonite to back up files on an external hard drive from Carbonite within the Apple System Preferences.
How CSSB Mounts Virtual Hard Disks During a Hyper-V Recovery For CSSB 6.x Enhanced
A restore of files and folders from a Hyper-V backup involves mounting a virtual hard disk (VHD) file to the file system. Users are asked if they wish CSSB to automatically mount the VHD files before starting the restore process. A successful restore will display Virtual disks have been mounted to these drive letters in the Enhanced interface.
Restoring a MailStore Archive For CSSB 6.x Enhanced
MailStore archives can be restored to any system using Carbonite Safe Server Backup. MailStore archives cannot be restored to their original location. An alternate location must be specified.
Restoring Carbonite Safe Server Backup to a Different Computer For CSSB 5.x & 6.x Classic
You can restore your backed up data originating from one computer to a different computer. This method is mostly used to create a clone of the original system. Restoring to a different computer requires some additional steps before you can launch the actual restore process.
Restoring Carbonite Safe Server Backup to a Different Computer For CSSB 6.x Enhanced
You can restore your backed up data originating from one computer to a different computer. This method is mostly used to create a clone of the original system. Restoring to a different computer requires some additional steps before you can launch the actual restore process.
FAQ: How to Install CSSB if the Smart Installer Does Not Work?
If the Smart Installer does not work, an unhealthy NET Framework may be the cause. Please repair the .NET Framework or run the Smart Installer on another computer and transfer the full .EXE file.
Restoring a Bare Metal Image (CSSB 6.6 or Below) For CSSB 6.x Enhanced
A Bare Metal Image backup can be restored using two methods. You can perform a complete Bare Metal restore or a file/folder level restore. To perform a Bare Metal restore, you first need to create a recovery media. After performing a Bare Image restore, additional steps will be required to recover Microsoft SQL Server, Exchange Server and SharePoint databases.
Creating a Backup Set For CSSB 6.x Enhanced
After launching the product for the first time, you are given the choice to create a new backup set. A backup set defines the parameters for backing up a group of directories or an application. You will be able to configure your backup set by selecting what, where, how, when and for how long you want to back up.
Microsoft Exchange Local Mailbox Backup
The product supports backup of Exchange Local Mailboxes. The product supports Full and Incremental backups of Exchange Mailboxes. Differential backups are not supported. An Exchange Local Mailbox backup allows users to select one or more mailboxes from a local Exchange server for backup and restore, including an individual mailbox.
FAQ: What are Incremental and Differential Backups? For CSSB 6.x Enhanced
Incremental and Differential backups are the primary means by which the product reduces the size of backup runs after the Full Backup. Incremental and Differential backups are very similar, but have several key differences in how they function, Incremental, Differential, Incremental Backups, Differential Backups, Incremental versus Differential
Restoring an Oracle Server For CSSB 5.x & 6.x Classic
The product supports the restore of Oracle databases to the same server or to an alternate server. Oracle restores require access to the SQL*Plus utility that is included with the Oracle database.
Backup Set Options For CSSB 6.x Enhanced
While on the Backup Details page, you can validate, delete, clone or disable backup sets
Message: "One or more of the VSS Writers required for backup type are missing"
If one or more VSS Writers is unavailable while attempting to perform a backup, you will receive an error message stating that the Application writer's data is not available. Please check the application writer status.
Hyper-V Backup For CSSB 6.x Enhanced
Hyper-V is Microsoft's virtualization host. It allows users to create, run, and manage virtual machines. Carbonite Safe Server Backup (CSSB) supports backup and restore of virtual machines hosted by Hyper-V server installations on Windows Server 2008, Windows Server 2012 and Windows Server 2016. Hyper-V backups support full backups on Windows Server 2008 and higher. Incremental backups are supported on Windows Server 2008 R2 and higher. Differential backups are not supported on any platform. CSSB is able to take snapshots of files located on network shares configured with the SMB3 protocol.
How to Use a NAS Device with CSSB For CSSB 6.x Enhanced
Carbonite Safe Server Backup can store your backups on any Network Attached Storage (NAS) device. CSSB can also back up data that exists on a NAS.
Selecting Files for Backup (Mac 1x)
This article explains how to select files for backup with the Carbonite version 1x for Mac.
Restoring a Hyper-V For CSSB 6.x Enhanced
The product supports the restore of Hyper-V hosts and hosted virtual machines on Windows 2008, and Windows 2012. You can restore individual virtual machines to their original location or to an alternate location.
Restoring a Microsoft Exchange Server Database For CSSB 6.x Enhanced
The product supports the restore of Microsoft Exchange databases to the same server or to an alternate server.
Restoring Microsoft SharePoint For CSSB 6.x Enhanced
We support Content Recovery, Web Application Recovery and Disaster Recovery for Microsoft SharePoint. You can restore your data to the original backed up computer or to a different computer.
Restoring Microsoft Exchange Local Mailbox For CSSB 6.x Enhanced
The product supports the restore of Microsoft Exchange Local Mailboxes. Mailbox contents can be restored to the original server, an alternate server, an Exchange Online server, or to disk.
Restoring Microsoft Exchange Online hosted for Office 365 For CSSB 6.x Enhanced
The product supports the restore of Microsoft Exchange Online hosted by Office 365. Mailbox contents can be restored to the original server, an alternate server, to a local Exchange server, or to disk.
FAQ: What are Incremental and Differential Backups? For CSSB 5.x & 6.x Classic
Incremental and Differential backups are the primary means by which the product reduces the size of backup runs after the Full Backup. Incremental and Differential backups are very similar, but have several key differences in how they function.
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