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Supported Operating Systems for Carbonite Safe
Summary:
Carbonite supports current Windows and Mac operating systems in both 32-bit and 64-bit versions. Carbonite Mobile supports the current Android and iOS/iPad operating systems.
This article applies to:
| Carbonite Plans | Products | Platforms |
| Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?) | Safe, Safe Pro, and Carbonite Safe Server Backup (Not sure?) | Android, iOS, Mac, and Windows |
Solution:
| Operating System | Product | Supported Versions | Unsupported Versions |
| Android | Carbonite Mobile |
Android 14 |
Android 9 and earlier |
| Android 13 | |||
| Android 12 | |||
| Android 11 | |||
| Android 10 | |||
| Chrome OS | None | None | All |
| iOS/iPad OS | Carbonite Mobile | iOS 18 | iOS 12 and earlier |
| iOS 17 | |||
| iOS 16 | |||
| iOS 15 | |||
| iOS 14 | |||
| iOS 13 | |||
| Linux | None | None | All |
| Mac | Safe |
macOS 26 (Tahoe) |
macOS X 10.12 (Sierra) and earlier |
|
macOS 15 (Sequoia) |
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macOS 14 (Sonoma) |
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| macOS 13 (Ventura) | |||
| macOS 12 (Monterey) | |||
| macOS 11 (Big Sur) | |||
| macOS X 10.15 (Catalina) | |||
| macOS X 10.14 (Mojave) | |||
| macOS X 10.13 (High Sierra) | |||
| Windows (See Note) | Safe or Carbonite Safe Server Backup | Windows 11 | Windows 11 in S mode – While in S mode, Windows only supports Microsoft Store applications. |
| Windows 10 | Windows 10 in S mode – While in S mode, Windows only supports Microsoft Store applications. | ||
| Windows 8.1 | Windows RT | ||
| Windows 8 | |||
| Windows 7 | |||
| Windows Server (See Note) | Safe or Carbonite Safe Server Backup | Windows 2022 | Windows Server Core |
| Windows 2019 | |||
| Windows 2016 | |||
| Windows 2012 | |||
| Windows 2011 | |||
| Windows 2008 |
Mac Note: Active backups still running on max OS 10.10 -10.12 and are still supported on the 2.8.4 version of the software, but are unable to update to the newest versions. New backups on 10.12 and earlier versions of macOS is not supported.
Windows Note: Windows Server OS is only supported on the Carbonite Safe Backup Pr0 Power and Ultimate plans. Additionally, the Windows Server client-supported Operating Systems include any Revisions of the respective Server operating system Eg. Windows Server 2012 Revision 2 (abbreviated as R2)
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