Supported Drive Formats for Carbonite Safe

Summary:

Carbonite supports current drive formats.

Carbonite Plans	Products	Platforms
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?)	Safe, Safe Pro, and Carbonite Safe Server Backup (Not sure?)	Windows and Mac

Operating System	Supported Format	Unsupported Format
Mac	APFS	exFAT (Mac 1x only)
	exFat (Mac 2x only)	FAT32
	HFS+ (also known as Mac OS Extended)	ReFS
	HFS+ (also known as Mac OS Extended)	NTFS
Windows	FAT32	exFAT
	NTFS	ReFS (Carbonite Safe and Carbonite Safe Backup Pro only)
	ReFS (Carbonite Safe Server Backup only)	ReFS (Carbonite Safe and Carbonite Safe Backup Pro only)

*Note we do not support Apple Airport or Time Machine based external hard drives

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Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.