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Carbonite Post-Restore Checklist
This checklist will assist you with performing post restore functions to get your data where it needs to be and resume your backup.
Importing Your iTunes Music
You can import your iTunes data by downloading the backed up copy and moving it into the correct location. After you finish restoring and moving the files, you may have to assign songs that were not originally located within the iTunes Media folder.
Locating Your Files After a Restore
Carbonite can restore your files to their original location or a new location of your choosing. If your files do not appear in their original locations, check your user folders (e.g. My Documents, Pictures, My Music, etc.).
Locating Your Files After a Restore (Mac 2x)
Carbonite can restore files to their original location or to a location of your choice. If your files don't appear in their original locations after a restore, check your Users folders (e.g. Documents, Pictures, Music, etc.).
Transferring Carbonite Safe Between Windows and Mac
You can transfer your existing Carbonite Safe subscription from Windows to a Mac computer.
File Types Excluded from Backup for Carbonite Safe
Carbonite does not automatically select files larger than 4GB (Gigabyte) for backup. Files that may cause conflicts with your programs or operating system when restored are excluded from being backed up.
Carbonite Compression
Carbonite compresses your data in order to save space and reduce transmission time. This compression happens via compressed loopback device or cloop.
Important Things to Know About Carbonite Safe as You Get Started
This article contains information about Carbonite Safe that you may not be aware of when first installing the software.
Installing Carbonite Safe and Initial Backup Selections
After you set up your Carbonite Safe account, you can install Carbonite to start backing up your files.
Managing Your Private Encryption Key for Carbonite Safe
During the initial installation, Carbonite Safe allows you to manage your own encryption key for Windows computers.
Reinstalling Carbonite Safe (Mac 2x)
You can reinstall Carbonite Safe on the same computer to update Carbonite to the latest version.
File Types Carbonite Backs Up for Carbonite Safe (Mac 2x)
Carbonite is designed to back up all the unique and irreplaceable files on your computer. Included in your backup are your text documents, spreadsheets, financial documents, photos, music, etc. With the Carbonite Safe Basic plan, video files are not selected for back up by default. They need to be added to your backup manually.
File Types Carbonite Backs Up for Carbonite Safe
Carbonite automatically backs up the files that are most important to you, such as your pictures, documents and music. By intelligently scanning your computer, Carbonite does not include unnecessary files, which improves backup and restore speeds. Less common types of files can be manually added to your Carbonite backup. Review this article to understand what is and is not included in your backup.
Stuck Backup and Backup Errors (Mac 1x)
If your backup appears slow or stuck on your Mac, there are steps you can take to resolve the issue.
Importing Your iTunes Media
You can import your backed up iTunes music into iTunes by restoring the iTunes folder to a new location on your computer and then moving it back to the default location of your iTunes music folder.
Backing Up Your iTunes Media and Apple Music
Your iTunes music and Apple Music data is included in your backup by default if you had Carbonite automatically select files for backup. You can view the backup status of the music and video files by navigating to their locations within the Carbonite interface and the colored status dot on the files.
File Types Excluded from Backup for Carbonite Safe
Carbonite does not back up operating system files because they can cause system conflicts when restored. These files are typically reinstalled when you upgrade the operating system on your existing computer or when you purchase a new computer.
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