Carbonite Support > File Types Carbonite Backs Up ...

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

To continue backing up and restoring files on macOS 10.15 Catalina, Carbonite is required to be updated and granted access to Apple’s Full Disk Access. For more information on how to complete these steps, please review the article below.

-Upgrading to macOS 10.15 Catalina with Carbonite (Mac 2x)

File Types Carbonite Backs Up for Carbonite Safe (Mac 2x)

Carbonite automatically backs up the files that are most important to you. By intelligently scanning your computer, Carbonite does not select unnecessary file types, which improves backup and restore speeds. However, less common user-created data can be manually added to your Carbonite backup.

For best results, we recommend that you take a moment to verify that the data most important to you is included in your backup.

The sections below are collapsed. Please click the section title that corresponds with your version of Carbonite to open / close the appropriate section:

What does Carbonite back up?

During installation, you can customize which folders you would like Carbonite to back up by default.

Carbonite Mac 2.x Client: Automatic Settings
  • Carbonite backs up user-created files such as:
    • Documents
    • Spreadsheets
    • Pictures
    • Internet Favorites and Bookmarks
    • Apple Photos Library
    • Financial data files stored in the Users folder
    • Music files**
    • Video Files***

* Music files will only be automatically selected after you purchase a Carbonite subscription and the files are in a folder already selected for backup.

** Video files will only be automatically selected after you purchase a Carbonite Safe Plus or Safe Prime subscription and the files are in a folder already selected for backup.

You can manually select most files and folders to add to your backup.

Please do not select the /Applications/ folder for backup. This could cause issues with the backup processes and conflicts with your operating system when restored.

For more information about what's not included, go to the section below.

What’s Not Included?

Files and Folders that are Not Automatically Selected

The following files can be manually included in your backup by selecting Back This Up within the My Files section of Carbonite.

  • Files and folders in hidden directories such as the Library folder. Examples are:
    • Mac Mail
    • Apple Calendar
    • Web browser bookmarks
  • Files and folders outside of the /Volumes/Users location. Examples are:
    • Files and folders located on an external hard drive (requires Safe Plus or Safe Prime)
    • Files and folders on the root of the hard drive
  • Video files*
  • Individual files that are over 4GB in size

*Video files will only be automatically selected after you purchase a Carbonite Safe Plus or Safe Prime subscription and the files are in a folder already selected for backup.

You can manually select most files and folders to add to your backup.

Please do not select the /Applications/ folder for backup. This could cause issues with the backup processes and conflicts with your operating system when restored.
Technical Details

What Can't Be Included?

Files and Folders that Cannot Be Selected

  • System and Program files - Some of these items can cause system conflicts.
  • Temporary files and operating system files
  • Hidden system folders - These normally govern how the operating system runs; users don't typically store their important files here.

If you wish to see a list of what specific folders and file types are excluded from backup, please click one of the collapsible section headers below.

Folders Excluded from Backup

Carbonite is not intended to back up programs, applications, operating system files and temporary files. The following folders are excluded from your online backup:

/**/*.app,
/**/.DS_Store
/.fseventsd/*
/.hotfiles.btree,
/.Spotlight*/*
/.Trashes/*
/.vol/*
/Applications/*
/automount/*
/bin/*
/cores/*
/Desktop DB
/Desktop DF
/dev/*
/etc/*
/home/*
/Library/*
/mach
/mach.sym
/mach_kernel*
/net/*
/Network/*
/opt/*
/private/*
/sbin/*
/sw/*
/System/*
/tmp/*
/User Guides And Information/*

/Users/**/Burn Folder*/*
/Users/**/Parallels/*
/Users/**/Virtual Machines*/*
/Users/*/.config/Carbonite/*
/Users/*/.Trash/*
/Users/*/Applications (Parallels)/*
/Users/*/Applications/*

/Users/*/Library/Application Support/Adobe/*
/Users/*/Library/Application Support/Backup/*
/Users/*/Library/Application Support/Bitdefender Virus Scanner/*
/Users/*/Library/Application Support/Carbonite/Sync & Share/*
/Users/*/Library/Application Support/com.apple.QuickLook/*
/Users/*/Library/Application Support/comMobileSync/*
/Users/*/Library/Application Support/Console/*
/Users/*/Library/Application Support/CrashReporter/*
/Users/*/Library/Application Support/iDVD/*
/Users/*/Library/Application Support/iLifeAssetManagement/*
/Users/*/Library/Application Support/iLifePageLAyout/*
/Users/*/Library/Application Support/Macromedia/*
/Users/*/Library/Application Support/Mozilla/*
/Users/*/Library/Application Support/PreferenceSync/*
/Users/*/Library/Application Support/Preview/*
/Users/*/Library/Application Support/Skype/*
/Users/*/Library/Application Support/SyncServices/Local/*
/Users/*/Library/Application Support/Ubiquity/*

/Users/*/Library/Autosave Information/*
/Users/*/Library/Autosave Information/Adobe/*

/Users/*/Library/Caches/*
/Users/*/Library/Calendars/Calendar Cache/*
/Users/*/Library/Colors/*
/Users/*/Library/Compositions/*
/Users/*/Library/Cookies/*
/Users/*/Library/Font Collections/*
/Users/*/Library/Fonts Disabled/*
/Users/*/Library/Fonts Discontinued/*
/Users/*/Library/Fonts/*
/Users/*/Library/Google/*
/Users/*/Library/Logs/*
/Users/*/Library/Mail/V2/*.IMAP

/Users/*/Library/Preferences/ByHost/*
/Users/*/Library/Preferences/com.apple.Japanese.analysis/*

/Users/*/Library/PubSub/*
/Users/*/Library/Saved Application State/*
/Users/*/Library/WebKit/*
/Users/*/Pictures/Lightroom/Lightroom*Catalog Previews.lrdata/*

/usr/*
/var/*

/Volumes/*
/Volumes/Macintosh HD/Applications/*
/Volumes/Macintosh HD/Developer/*

/Volumes/Macintosh HD/Users/Creative Cloud/*
/Volumes/Macintosh HD/Users/Shared/CarbointeInfo/*
/Volumes/Macintosh HD/Users/Shared/Library/*

Please note that for Carbonite version 2.x, files and folders in hidden directories such as the Library folder are not selected automatically. Items like Mac Mail and Calendar data may not be backed up by default.
File Types Excluded from Backup

The following file types are also excluded by default from your backups and may not be manually selected for backup:

.$$$;

.$db;

.113;

.a;

.abf;

.abk;

.afm;

.ani;

.ann;

.app;

.bac;

.bak;

.bck;

.bcm;

.bdb;

.bdf;

.bkf;

.bkp;

.bmk;

.bsc;

.cf1;

.chm;

.chq;

.chw;

.cnt;

.com;

.cpl;

.cur;

.dev;

.dfont;

.dll;

.dmg;

.dmp;

.drv;

.dvd;

.eot;

.evt;

.exe;

.ffa;

.ffl;

.ffo;

.ffx;

.fnt;

.fon;

.ftg;

.fts;

.fxp;

.gid;

.grp;

.hdd;

.hlp;

.hxi;

.hxq;

.hxr;

.hxs;

.ico;

.idb;

.ilk;

.inf;

.ins;

.ipa;

.ipf;

.ipsw;

.iso;

.isp;

.its;

.jar;

.jse;

.kbd;

.kext;

.lex;

.lib;

.library-ms;

.lnk;

.lockfile;

.log;

.lwfn;

.mem;

.msc;

.msi;

.msm;

.msp;

.mst;

.ncb;

.nt;

.nvram;

.o;

.obj;

.obs;

.ocx;

.old;

.ost;

.otf;

.pch;

.pf;

.pfa;

.pfb;

.pfm;

.pkg;

.pnf;

.pol;

.pref;

.prf;

.prg;

.prn;

.pvm;

.pvs;

.pwl;

.rdb;

.reg;

.rll;

.rox;

.sbr;

.scf;

.scr;

.sdb;

.shb;

.sqlite-journal;

.suit;

.swf;

.swp;

.sys;

.theme;

.tmp;

.tms;

.ttc;

.ttf;

.v2i;

.vbe;

.vdi;

.vga;

.vgd;

.vhd;

.vmc;

.vmdk;

.vmsd;

.vmsn;

.vmx;

.vmxf;

.vxd;

.win;

.wpk;

If your file extension contains a special character (e.g. _, *, #, etc.), you may not be able to select the file for backup with Carbonite.
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