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File Types Carbonite Backs Up for Carbonite Safe


Carbonite automatically selects common files and folders to back up.

This article applies to:

Carbonite Plans Products Platforms
Basic, Plus, and Prime (Not sure?) Safe (Not sure?) Windows - View the Mac article


Carbonite backs up user-created files within the C:\Users folder.

Some of the common user files that Carbonite backs up includes:

  • Accounting data
    • Intuit QuickBooks
    • Neat
    • Quicken
    • Sage PeachTree
  • Ancestry data
    • Family Tree Maker
  • Bookmarks
    • Google Chrome
    • Internet Explorer
    • Microsoft Edge
    • Mozilla Firefox
  • Documents
    • Microsoft Excel
    • Microsoft OneNote
    • Microsoft PowerPoint
    • Microsoft Publisher
    • Microsoft Word
    • PDF files
    • Text files
    • Zip files
  • Email data
    • Microsoft Outlook
    • Mozilla Thunderbird
  • Music
    • iTunes music
  • Pictures
  • Videos (excluded on Safe Basic plans by default)

About AppData

The AppData directory (\Users\*\AppData\*) is a place where the applications on your computer store data which is needed for the applications to run correctly. The majority of the data in this directory does not need to be backed up, so Carbonite does not include it automatically. There are a few exceptions to this rule, and they can be found below. These locations within AppData do include user data, and so are included in your backup automatically:

  • C:\Users*\AppData\Local\Google\Chrome\User Data\Default
  • C:\Users*\AppData\Local\Packages\Microsoft.MicrosoftEdge*\AC\MicrosoftEdge\User\Default\Favorites*
  • C:\Users*\AppData\Roaming\Adobe
  • C:\Users*\AppData\Roaming\Apple Computer\MobileSync\Backup
  • C:\Users*\AppData\Roaming\Mozilla\Firefox\Profiles*\bookmarkbackups*
  • C:\Users*\AppData\Roaming\Skype\My Skype Received Files
  • C:\Users*\AppData\Local\Microsoft\Outlook*.pst
  • C:\Users*\AppData\Roaming\Microsoft\Outlook*.pst
  • C:\Users*\Documents\Outlook Files*.pst
  • C:\Users*\My Documents\Outlook Files*.pst
  • C:\Documents and Settings*\Local Settings\Application Data\Microsoft\Outlook*.pst

Carbonite does its best to back up your data automatically. However, you may need to manually select files for backup that are not selected within your plan or are outside of the C:\Users location.

For more information on adding and removing files, see Selecting Files for Backup and Removing Files from Your Backup.