Carbonite Support > Backing Up QuickBooks

Backing Up QuickBooks

Summary:

  • This article is for Windows only

Your QuickBooks data should be included in your backup by default if you chose the Automatic Setup option when you first installed Carbonite.

Solution:

You can view the backup status of a file by navigating to its location on the computer and viewing the colored status dot on the file and/or folder.

QuickBooks company file data normally has the file extension of .QBW (QuickBooks Company File), QBB, .QBM or.QBO. These files are normally stored in one of the following locations:

Windows Operating System File Location

Windows Vista and newer

C:\Users\Public\(Shared) Documents\Intuit\Quickbooks\Company Files\

Windows XP

 C:\Documents and Settings\All Users\(Shared) Documents\Intuit\Quickbooks\Company Files\

Custom/Different directories

  • If you have defined your directory where the Quickbooks data is being saved, you will have to navigate to that directory and select the directory using the below methods. If you are not aware of the file path to your data you can perform a search for the data within the File Explorer.
  • It is also possible that Carbonite has already found these files and is backing them up. You can search your backup for these file extensions using the Search and Restore function.

If color status dots do not appear on your QuickBooks files and/or folders, you can right-click them and select Carbonite; Back this up to include the files in your backup set. Doing so will queue the files for backup, and upload any changes made to them to the Carbonite servers.

To minimize any possible difficulties you may have with backing up or restoring your QuickBooks data, please save your work regularly and close the QuickBooks program after you have finished your updates.

QuickBooks Automatic Backups

Please follow the instructions below within QuickBooks to set up automatic backups. Make sure that the location for the QuickBooks backup files is a folder selected for back up by Carbonite.

  1. Select File; Save Copy or Backup. This will open the Backup Wizard.
  2. Click Backup Copy; Next; Local Backup.
  3. If you have not already done so, click Options to choose your default backup settings (such as where you want to save your local backup), and then click Next.
  4. Click Only schedule future backups (to create a schedule without running a backup) and click Next.
  5. Select the first checkbox and enter a number to specify how often you want your company file to be backed up.
    • For example, to back up your data file every fifth time you close it, type 5 in the field provided. The backup will be stored in the location you specified in the Set Backup Copy: Options window. To view or change this location, click Options. In order for Carbonite to back up the QuickBooks backup files, please choose a location selected for backup by Carbonite, such as your My Documents folder.
  6. Click Finish to close the wizard.
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