Carbonite Support > How to Tell What Is Backed Up

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

How to Tell What Is Backed Up

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To see the status of your backup, you may browse the Carbonite Backup DriveCarbonite’s virtual drive, containing all the files within your backup. Located within Windows Explorer. to view all the files and folders that are selected for back up.

If you would like to view the backupA set of copies of your files on our servers. status of an individual file or folder, locate the file/folder on your computer. A file/folder's backup status is indicated by the presence of a small dot on the bottom left corner of the file/folder's icon. If the file/folder does not have a dot, it has not been selected for back up by Carbonite. To select a file/folder for back up, right click it and select Carbonite; Back this up. For additional information about including files in your backup set, please view this knowledge base article.

  • By default, Carbonite backs up the first changes made to a file within 10 minutes of the file changing in each 24-hour period. Any changes made after 10 minutes will be scheduled for back up within 24 hours. You can manually instruct Carbonite to back up those changes immediately by following the instructions here.

Note: To ensure you have enabled the option to display colored status dots on files and folders, please view this knowledge base article.

Icon Backup Status
File Icon with Green Dot Green dot on file: file has been backed up.
File Icon with Yellow Dot Yellow dot on file: file is selected for back up; back up is pending.
Folder Icon with Green Dot Green dot on folder: folder is selected for backup and files within folder are backed up.
Folder Icon with Green Half CircleFolder Icon with Green Donut Green half circle or green donut on folder: folder is selected for back up and selected files within the folder are backed up but some of the folder's files or sub-folders have not been selected for back up.
Folder icon with yellow dot Yellow dot on folder: files or subfolders within folder have been selected for back up; back up is pending.

You can also check the backup status of a file from the Carbonite context menu.

Right-click on any file and select Carbonite to see the file's backup status. It will be listed in gray at the top of the menu.

Right-Click Context Menu

Viewing all Files and Folders

If you would like to see all the files and folders that have been selected for back up, you can use the Carbonite Backup Drive. You can open the Carbonite Backup Drive through the File Explorer window (alternatively called Windows Explorer in older Windows operating systems).

Carbonite Backup Drive Icon

The Carbonite Backup Drive window will display the contents of your backup. To view files and folders in your backup, double-click the Backed Up Files icon. The files will be organized exactly as they are on your computer so that you can easily browse and locate your data.

Backed Up Files Icon

The Carbonite Backup Drive also shows you important information about each file/folder, such as the current backup state and when a file will be backed up again.

  • Size - The total size of a file, or total size of all folder contents
  • Version - The file's version number in the Carbonite backup (does not apply to folders)
  • State - The file/folder's backup state. The table below lists all possible states (and whether they apply to files or folders):
StateApplies to
Folder contains files or subfolders that are pending backup

Folders

Backup up-to-date

Folders

Backup up-to-date, but some files or subfolders are not selected for back upFolders
File backed upFiles
File will be backed up again in x hours/minutesFiles
  • # Files - The total number of files in the folder; for files, this number is always "1"
  • Last Backed Up - The date and time the file was last backed up.

If you do not see one or more of these columns, you can add them to the display by first positioning the cursor over one of the column headings (e.g. Name, State, Version), then right-clicking and selecting the column you want to add.

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