Carbonite Support > How to Tell What Is Backed Up

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

How to Tell What Is Backed Up

Please select the version of your product you are using to back up your files on your Mac. If you are unsure about your version, please determine your Carbonite version before following the instructions below.

The sections below are collapsed. Please click a section title to open / close the appropriate section.

I am running Carbonite Version 1.x

How to Tell What is Backed Up in Version 1.x

Viewing a file's status through the Carbonite Preferences pane is the best method. Within the Backup tab all your files are able to be seen with colored status dots indicating their backup status.

Click the Apple symbol in the menu bar and select System Preferences to open the System Preferences window.

Apple Menu: System Preferences

Within the System Preferences window, click on the Carbonite icon.

System Preferences Window

You will see the Carbonite Preferences pane displayed. Click the BackupA set of copies of your files on our servers. button to view your backed up files.

Carbonite Preference Pane
  • If you do not see a screen similar to the one below, click the Manually Manage My Backup button within the Carbonite Preferences pane to view your backed up files.

Here, you will see all the files and folders in your computer with dots on them indicating the status of their backup.

Backup Tab: File is Backed Up
IconBackup Status
Green Dot: FileA green dot on a file indicates that the file has been backed up.
Yellow Dot: FileA yellow dot on a file indicates that the file is selected for back up, but back up is pending (has not yet completed).
Green Dot: FolderA green dot on a folder indicates that all of the folder's contents have been backed up.
Green DonutA green donut on a folder indicates that some of the folder's contents have been backed up, but some files and/or sub-folders are not selected for back up.
Yellow Dot: FolderA yellow dot on a folder indicates that the folder contains files or sub-folders that have been selected for back up, but back up is pending (has not yet completed).
Red DotA red dot on a file or folder indicates that it is not selected for back up.
I am running Carbonite Version 2.x

How to Tell What is Backed Up in Version 2.x

If you are running Carbonite version 2.x, you will be viewing the status of your files through the Carbonite User Interface. You can see all your files with colored backup status indicator dots within the MY FILES or DRIVES section.

Click the Carbonite icon in the menu bar and select Open Carbonite to open the Carbonite User Interface.

Carbonite Menu: Open Carbonite

Within the Carbonite User Interface, click on a location within the MY FILES or DRIVES sections and you will see a status icon on your files and folders. You will see all the files and folders in your computer with dots on them indicating the status of their backup as well as view some details about the file such as the name, size and last backed up date.

Carbonite User Interface
IconBackup Status
Green Dot: FileA green dot on a file indicates that the file has been backed up.
Yellow Dot: FileA yellow/orange dot with 'clock hands' on a file indicates that the file is selected for back up, but back up is pending (has not yet completed).
Green Dot: FolderA purple checkmark on a folder indicates that the folder has been selected for backup.
Yellow Dot: FolderA yellow caution icon with an exclamation point on a file indicates that the file was deleted from the computer, but is still recoverable by Carbonite.
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