Carbonite Support > File Types Excluded from Backu...

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

File Types Excluded from Backup for Carbonite Safe

The following folders are excluded from your online backupA set of copies of your files on our servers.:

Note: Documents and Settings\**\ and Users\*\ are interchangeable within this list.

%WINDIR%\*
%TEMP%\*
%TMP%\*
\Recycler\*
\Recycle Bin\*
\System Volume Information\*
\MSOCache\*
\I386\*
\**\.DS_Store
\AdwCleaner\Quarantine\*

\Users\**\App*Data**\**\Currents\*
\Users\**\App*Data**\**\Sync & Share\*
\Users\**\App*Data**\Adobe\Bridge CS5\Cache\*
\Users\**\App*Data**\AOL\UserProfiles\All Users\cls\common.cls
\Users\**\App*Data**\Apple Computer\Safari\*
\Users\**\App*Data**\AVG Security Toolbar\*
\Users\**\App*Data**\Dropbox\cache\*

\Users\**\App*Data**\Google\Chrome\Application\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\Cache\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\databases\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\Extensions\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\JumpListIcons\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\JumpListIconsOld\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\Local Storage\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\Plugin Data\*
\Users\**\App*Data**\Google\Chrome\User Data\Default\User StyleSheets\*
\Users\**\App*Data**\Google\Google Desktop*\*
\Users\**\App*Data**\Google\GoogleEarth\*
\Users\**\App*Data**\Google\Picasa2\db3\previews*.db
\Users\**\App*Data**\Google\Toolbar Cache\*

\Users\**\App*Data**\Local\Amazon Cloud Player\*
\Users\**\App*Data**\Local\Amazon Music\*

\Users\**\App*Data**\Local\Evernote\Evernote\Databases\*
\Users\**\App*Data**\Local\Garmin\*

\Users\**\App*Data**\Local\Google\Chrome\User Data\Caps\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\Default\GPUCache\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\Default\Session Storage\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\Default\Storage\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\Default\Web Applications\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\EVWhitelist\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\PepperFlash\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\pnacl\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\SwiftShader\*
\Users\**\App*Data**\Local\Google\Chrome\User Data\WidevineCDM\*
\Users\**\App*Data**\Local\Google\CrashReports\*

\Users\**\App*Data**\Local\Idrive\*
\Users\**\App*Data**\Local\Logos\*
\Users\**\App*Data**\Local\Logos5\*
\Users\**\App*Data**\Local\Microsoft\Windows\*
\Users\**\App*Data**\Local\Mozilla\Firefox\*
\Users\**\App*Data**\Local\Opera Software\*
\Users\**\App*Data**\Local\Packages\*
\Users\**\App*Data**\Local\Spotify\*
\Users\**\App*Data**\Local\Temp\*
\Users\**\App*Data**\Local\TomTom\HOME3\cache\*
\Users\**\App*Data**\Local\VirtualStore\Program Files (x86)\*
\Users\**\App*Data**\LocalLow\*
\Users\**\App*Data**\McAfee\*

\Users\**\App*Data**\Microsoft Help\*
\Users\**\App*Data**\Microsoft\CryptnetUrlCache\*
\Users\**\App*Data**\Microsoft\Internet Explorer\iconcache\*
\Users\**\App*Data**\Microsoft\Internet Explorer\Recovery\*
\Users\**\App*Data**\Microsoft\Media Player\*
\Users\**\App*Data**\Microsoft\Office\Recent\index.dat
\Users\**\App*Data**\Microsoft\Outlook\Outlook.NK2
\Users\**\App*Data**\Microsoft\Windows\Explorer\ExplorerStartupLog*.etl
\Users\**\App*Data**\Microsoft\Windows\Explorer\iconcache*
\Users\**\App*Data**\Microsoft\Windows\Explorer\thumbcache*.db
\Users\**\App*Data**\Microsoft\Windows\Explorer\TileCache*
\Users\**\App*Data**\Microsoft\Windows\Themes\*
\Users\**\App*Data**\Microsoft\Windows\WER\*

\Users\**\App*Data**\Mozilla\FireFox\Profiles\*\Cache*\*
\Users\**\App*Data**\Mozilla\Firefox\Profiles\*\Cache.Trash\*
\Users\**\App*Data**\Mozilla\FireFox\Profiles\*\parent.lock
\Users\**\App*Data**\Mozilla\Firefox\Profiles\*\places.sqlite*
\Users\**\App*Data**\Mozilla\Firefox\Profiles\*\startupCache\*
\Users\**\App*Data**\Mozilla\Firefox\Profiles\*\urlclassifier3.sqlite
\Users\**\App*Data**\Mozilla\Profiles\*\Cache.Trash\*

\Users\**\App*Data**\Opera\Opera**\cache*
\Users\**\App*Data**\Roaming\.minecraft\*
\Users\**\App*Data**\Roaming\Adobe\Common\Media Cache Files\*

\Users\**\App*Data**\Roaming\Apple Computer\iTunes\iPad Software Updates\*
\Users\**\App*Data**\Roaming\Apple Computer\iTunes\iPhone Software Updates\*
\Users\**\App*Data**\Roaming\Apple Computer\iTunes\iPod Software Updates\*
\Users\**\App*Data**\Roaming\Apple Computer\Logs\*
\Users\**\App*Data**\Roaming\Apple Computer\MediaStream\*
\Users\**\App*Data**\Roaming\Apple Computer\MobileSync\*

\Users\**\App*Data**\Roaming\Dropbox\*
\Users\**\App*Data**\Roaming\NCH Software\*
\Users\**\App*Data**\Sun\Java\Deployment\cache\*
\Users\**\App*Data**\Thunderbird\Profiles\*\Cache\*
\Users\**\App*Data**\X1 Desktop Search\*
\Users\**\App*Data**\Yahoo! Desktop Search\*

\Users\**\AppData\Local\Microsoft\Sqm\*
\Users\**\AppData\Local\Microsoft\Windows\Temporary Internet Files\*

\Users\**\AppData\Local\Packages\**\LocalState\Bing.Maps\Cache\*
\Users\**\AppData\Local\Packages\**\LocalState\Cache\*
\Users\**\AppData\Local\Packages\**\LocalState\ImageCache\*
\Users\**\AppData\Local\Packages\**\LocalState\NavigationHistory\*
\Users\**\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default\DataStore\Data\nouser1\120712-0049\DBStore\
\Users\**\AppData\Local\Packages\**\Settings\roaming.lock
\Users\**\AppData\Local\Packages\**\TempState\*
\Users\**\AppData\Local\Packages\WinStore*\*

\Users\**\AppData\Local\Temp\*
\Users\**\AppData\Roaming\Microsoft\Windows\Recent\*
\Users\**\Cookies\*
\Users\**\Local**\History\*
\Users\**\NetHood\*
\Users\**\PrintHood\*
\Users\**\SendTo\*
\Users\**\Start Menu\*
\Users\**\Temp\*
\Users\**\Temporary Internet Files\*
\Users\**\Temporary\*
\Users\**Pictures\Lightroom\Lightroom*Catalog Previews.lrdata\*
\Users\*\NTUSER.DAT.LOG*
\Users\*\NTUSER.DAT
\Users\All Users\Application Data\*
\Users\All Users\Application Data\Carbonite\Carbonite Backup\*
\Users\Default\*

\Users\Public\Music\Sample Music\*
\Users\Public\Pictures\Sample Pictures\*
\Users\Public\Recorded TV\Sample Media\*
\Users\Public\Videos\Sample Videos\*

\ProgramData\*

\Program Files\**\ESET NOD32 Antivirus\em002_32.dat
\Program Files\Alwil Software\Avast*\defs\*
\Program Files\Avast Software\Avast*\defs\*
\Program Files\Carbonite\Carbonite Backup\*
\Program Files\Common Files\McAfee\Engine**\avvscan.dat
\Program Files\Microsoft Office\Clipart\*
\Program Files\Trend Micro\*

The following file types are excluded from your online backup:

  • System; Temporary; dtSearch; Intermediate; VMWare; Virtual PC; Virtual Machine; Exchange Files
  • Additionally, music and video files are excluded during free trial subscriptions, and files larger than 4GB must be selected manually. After upgrading to a paid subscription, your music files will be automatically included in your backup.
  • If you are running Carbonite Safe Plus or Safe Prime, video files under 4GB in size will also automatically be included in your backup as long as they are in a folder that is already selected for back up.
  • Any data that isn't stored locally. This includes data from web based mail apps like Windows 10 Mail.
  • Files beginning with a "~" character.
Note: At any time while using Carbonite you can manually back up most music, video, and files larger than 4 GB.

The following file extensions are also excluded from your online backup:

.113;

.$$$;

.$DB;

.ABF;

.ABK;

.AFM;

.ANI;

.ANN;

.BAC;

.BAK;

.BCK;

.BCM;

.BDB;

.BDF;

.BKF;

.BKP;

.BMK;

.BSC;

.CAB;

.CF1;

.CHM;

.CHQ;

.CHW;

.CNT;

.COM;

.CPL;

.FFL;

.CUR;

.DEV;

.DFONT;

.DLL;

.DMP;

.DRV;

.DRV;

.DVD;

.EOT;

.EVT;

.EXE;

.FFA;

.FFO;

.FFX;

.FNT;

.FON;

.FTG;

.FTS;

.FXP;

.GID;

.GRP;

.HLP;

.HXI;

.HXQ;

.HXR;

.HXS;

.ICO;

.IDB;

.IDX;

.ILK;

.IMG;

.INF;

.INI;

.INS;

.IPF;

.ISO;

.ISP;

.ITS;

.JAR;

.JSE;

.KBD;

.KEXT;

.KEY;

.LEX;

.LIB;

.LNK;

.LOG;

.LWFN;

.MSC;

.MSI;

.MSM;

.MSP;

.MST;

.NCB;

.NT;

.OBJ;

.OBS;

.OCX;

.OLD;

.OST;

.OTF;

.PCH;

.PF;

.PFA;

.PFB;

.PFM;

.PLIST;

.PNF;

.POL;

.PREF;

.PRF;

.PRG;

.PRN;

.PWL;

.RDB;

.REG;

.REG;

.RLL;

.ROX;

.SBR;

.SCF;

.SCR;

.SDB;

.SHB;

.SUIT;

.SWF;

.SWP;

.SYS;

.THEME;

.TMP;

.TMS;

.TTC;

.TTF;

.V2I;

.VBE;

.VGA;

.VGD;

.VHD;

.VMC;

.VMDK;

.VMSD;

.VMSN;

.VMX;

.VXD;

.WIN;

.WPK;

To manually select file types that are excluded from backup, please review this Knowledge Base article for additional information.

  • if your file extension contains a special character (e.g. _, *, etc.), you may not be able to select the file for backup with Carbonite.
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