Carbonite Support > Upgrading from Carbonite Safe ...

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

Upgrading from Carbonite Safe to Carbonite Safe Backup Pro

  • This article is for Windows and Mac

You can upgrade your Carbonite Safe Basic, Plus, or Prime subscription to Carbonite Safe Backup Pro at any time while your subscription is active to backup multiple computers. Click the button below to log into your Carbonite account and select the desired plan.

Upgrade to Carbonite Safe Backup Pro

When you convert to a Carbonite Safe Backup Pro plan, your data will be migrated over to the new plan and you'll receive credit for any remaining time from your current Safe subscription. If you wish to cover another computer without upgrading, you can purchase an additional Carbonite Safe subscription.

Carbonite Safe Core, Power, and Ultimate Features

Safe CoreSafe PowerSafe Ultimate
Price per year*$287.99$799.99$1299.99
Backup for two or more drives (including NAS)checkmarkcheckmarkcheckmark
FERPA, GLBA, and HIPAA Supportcheckmarkcheckmarkcheckmark
Server OS Support checkmarkcheckmark
Backup for databases and applications checkmarkcheckmark
Backup for Hyper-V checkmarkcheckmark
Bare Metal Image and Restore checkmarkcheckmark
Unlimited Carbonite Safe Server Backup (CSSB) software licenses checkmark

Carbonite Safe Core, Power, and Ultimate prices are based on 1 year subscriptions and do not include sales tax. You will be unable to downgrade to a Carbonite Safe Basic, Plus, or Prime plan after completing your purchase.

*You can purchase Courier Recovery to receive a hard drive of a backed up computer files for $175 per computer if you live in the United States.

**Additional storage packs can be purchased in 100GB increments for $100. Purchasing storage packs during an active subscription will give you a prorated price.

Once your purchase has been completed successfully, you will be emailed a receipt of your purchase.