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Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

Adding Additional Storage for Carbonite Safe Backup Pro

  • This article is for Windows and Mac

Carbonite Safe Backup Pro accounts include a data quota shared by all computers on the account. If this quota is exceeded, backups on all machines on the account will stop until the account is back under quota. Carbonite Safe Backup Pro Billing Owners can purchase additional storage in 100GB increments as needed. To add storage, the subscription needs to be active. The amount of storage purchased applies to the remaining time of the subscription. You can view your storage options at https://account.carbonite.com/smb/account/AccountSummary or by clicking the button below.

Add Storage

Safe Core (1 Year)Safe Power (1 Year)Safe Ultimate (1 Year)
Included Plan Storage250GB500GB500GB
Additional Storage$99.99/100GB$99.99/100GB$99.99/100GB
The price of additional storage is pro-rated based off the amount of time left in your subscription.

At the time of renewal, you will be billed for your plan and any additional storage packs that were purchased.

Once your purchase has been completed successfully, you will be emailed a receipt of your purchase. If your account exceeded its storage quota and backups stopped, your backups will resume within 24 hours once the account is under quota again.

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