Carbonite Support > Carbonite Safe Comparison Char...

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

Carbonite Safe Comparison Chart

  • This article is for Windows and Mac

Carbonite Safe comes with three different levels of Carbonite subscriptions: Carbonite Safe Basic, Carbonite Safe Plus, and Carbonite Safe Prime. Carbonite Safe Plus and Safe Prime each come with additional features that make backing up and restoring your computer easier.

BasicPlusPrime
Price
One-Year Subscription$71.99$111.99$149.99
Two-Year Subscription$136.78$212.78$299.98
Three-Year Subscription$194.37$302.37$449.97
Supported Operating Systems
Windows 7Carbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Windows 8Carbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Windows 10Carbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Mac OS X 10.7 (Lion)Carbonite Safe BasicImageImage
Mac OS X 10.8 (Mountain Lion)Carbonite Safe BasicImageImage
Mac OS X 10.9 (Mavericks)Carbonite Safe BasicImageImage
Mac OS X 10.10 (Yosemite)Carbonite Safe BasicImageImage
Mac OS X 10.11 (El Capitan)Carbonite Safe BasicImageImage
Mac OS X 10.12 (Sierra)Carbonite Safe BasicImageImage
Mac OS X 10.13 (High Sierra)Carbonite Safe BasicImageImage
Features
Online BackupCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Online RestoreCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
External Hard Drive BackupWith a Safe Plus or Safe Prime subscription, you can select a single external hard drive to be included in your backup.
Carbonite Safe PlusCarbonite Safe Prime
Courier Recovery (US customers only)Courier Recovery gives you the option of having a copy of your backup shipped to you in your time of need. If you have a particularly large amount of data, or lose connectivity to the Internet, Courier Recovery may be the fastest way to recover your backed up data.

Courier Recovery is reserved for U.S.-based customers only. If you are an international customer, please review the other ways in which you can easily restore your data.
$99 fee per use$99 fee per use$9.99 fee per use
Automatic Video BackupWith a Carbonite Safe Plus or Prime subscription, your video files are automatically selected for backup.
Carbonite Safe PrimeCarbonite Safe Prime
Anytime, Anywhere File Access
Anywhere File AccessCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
iPhone/iPad AccessCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Android AccessCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Customer Care
EmailCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Live ChatCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Phone SupportCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime
Remote AssistanceCarbonite Safe BasicCarbonite Safe PlusCarbonite Safe Prime

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