Carbonite Support > Carbonite Plans and Features

Carbonite Plans and Features

Summary:

Carbonite offers secure and automatic backup products to protect your files on your home and small business computers and servers.

This article applies to:

Carbonite Plans Products Platforms
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?) Safe, Webroot SecureAnywhere, Safe Pro, and Carbonite Safe Server Backup (Not sure?) Windows and Mac

Solution:

Carbonite Safe Carbonite Safe Backup Pro
Basic Plus Prime Core Power Ultimate

1 Year Subscription

$95.99

$131.99

$161.99

$287.99

$799.99

$1299.99

2 Year Subscription $182.38 $250.78 $307.78 $547.18 $1,519.98 $2,469.98
3 Year Subscription $259.17 $356.37 $437.37 $777.57 $2,159.97 $3,509.97

Computers Supported

1 1 1 Up to 25

Up to 25

Up to 25

Cloud Backup Supported

Unlimited Unlimited Unlimited 250 GB 500 GB 500 GB

Additional Storage Cost (per 100GB)

N/A N/A N/A $99.99/year $99.99/year $99.99/year

Back Up Files on Internal Drives

1 1 1 2 or more 2 or more 2 or more

Back Up Files on External Drives*

x 1 1 2 or more 2 or more 2 or more
Back Up Files on NAS Drives x x x 1 or more 1 or more 1 or more
Webroot SecureAnywhere
x x x x
Automatic Video Backup x

Courier Recovery per Incident

$99.99 $99.99 $9.99 $175.99 $175.99 $175.99

FERPA, GLBA, and HIPAA Support

x x x
Servers Supported x x x x
Databases and Application Backup x x x x
Bare Metal Image Backup x x x x

1

Unlimited
RAID Array x x x x

Only with CSSB

Only with CSSB
Carbonite Safe Server Backup (CSSB) Licenses x x x x

1

Unlimited

*Carbonite only supports backing up the following external hard drive formats:

  • Windows: NTFS or FAT32
  • Mac 2x: HFS+ (also known as Mac OS Extended), APFS, or exFat
  • Mac 1x: HFS+ (also known as Mac OS Extended) or APFS format
  • Courier Recovery is not available for CSSB backups.

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