Carbonite Support > Carbonite Plans and Features

Carbonite Plans and Features


Carbonite offers secure and automatic backup products to protect your files on your home and small business computers and servers.

This article applies to:

Carbonite Plans Products Platforms
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?) Safe, Webroot SecureAnywhere, Safe Pro, and Carbonite Safe Server Backup (Not sure?) Windows and Mac


Carbonite Safe Carbonite Safe Backup Pro
Basic Plus Prime Core Power Ultimate

1 Year Subscription







2 Year Subscription $182.38 $250.78 $307.78 $547.18 $1,519.98 $2,469.98
3 Year Subscription $259.17 $356.37 $437.37 $777.57 $2,159.97 $3,509.97

Computers Supported

1 1 1 Up to 25

Up to 25

Up to 25

Cloud Backup Supported

Unlimited Unlimited Unlimited 250 GB 500 GB 500 GB

Additional Storage Cost (per 100GB)

N/A N/A N/A $99.99/year $99.99/year $99.99/year

Back Up Files on Internal Drives

1 1 1 2 or more 2 or more 2 or more

Back Up Files on External Drives*

x 1 1 2 or more 2 or more 2 or more
Back Up Files on NAS Drives x x x 1 or more 1 or more 1 or more
Webroot SecureAnywhere
x x x x
Automatic Video Backup x

Courier Recovery per Incident

$99.99 $99.99 $9.99 $175.99 $175.99 $175.99

FERPA, GLBA, and HIPAA Support

x x x
Servers Supported x x x x
Databases and Application Backup x x x x
Bare Metal Image Backup x x x x


RAID Array x x x x

Only with CSSB

Only with CSSB
Carbonite Safe Server Backup (CSSB) Licenses x x x x



*Carbonite only supports backing up the following external hard drive formats:

  • Windows: NTFS or FAT32
  • Mac 2x: HFS+ (also known as Mac OS Extended), APFS, or exFat
  • Mac 1x: HFS+ (also known as Mac OS Extended) or APFS format
  • Courier Recovery is not available for CSSB backups.