Carbonite Support > Carbonite Plans and Features

Carbonite Plans and Features


Carbonite offers Carbonite Safe Backup and Carbonite Safe Server Backup (CSSB) products to protect your files with automatic cloud backup.

Current subscriber? You can determine your Carbonite plan by signing into your Carbonite account.


  • Carbonite Safe Computer Backup is included in all the Carbonite plans for Windows and Mac computers.
  • Carbonite Safe Server Backup is included in Carbonite Safe Power and Ultimate plans for Windows servers.

Refer to the table below for more information.

Features Carbonite Safe Carbonite Safe Backup Pro
Basic Plus Prime Core Power Ultimate

Price for 1 year Subscriptions or Renewals

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Storage Included

Unlimited Unlimited Unlimited

250 GB

Add Storage

500 GB

Add Storage

500 GB

Add Storage

Supported Amount of Drives

*1 internal drive (Basic, Plus, and Prime)

**1 internal drive and 1 external drive (Plus and Prime)

1* 2** 2** 2 or more 2 or more 2 or more
Network Attached Storage (NAS) Support
Courier Recovery/Incident $99.99 $99.99 $9.99 $175.99 $175.99 $175.99
Automatic video backup

FERPA, GLBA, and HIPAA support

Server OS Support

Backup for databases and applications 1 license
Backup for Hyper-V 1 license
Bare Metal Image backup and restore

1 license