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Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

Carbonite Safe Plans and Features

  • This article is for Windows and Mac

Carbonite Safe offers a total of 6 plans to meet your backup needs for Windows, Mac, and Server operating systems. There are 3 plans available for Safe and 3 available for Safe Backup Pro.

Please use the chart below to determine if you need a Safe or Safe Backup Pro plan. Once you know the plan type, click on the corresponding section to review a list of those plans, features, and prices.

If you are unsure of your current Carbonite plan, you can determine your Carbonite Safe plan by logging into your Carbonite account.

Which type of Carbonite Safe plan do you need?

Safe Plans (Basic, Plus, Prime)Safe Backup Pro Plans (Core, Power, Ultimate)
StorageUnlimited amount of data on one PCStarts at 250GB
Supported Amount of DrivesOne internal drive
One external drive (Plus and Prime)
Two or more drives
Automatic video backup
(Plus and Prime)
Support for FERPA, GLBA, and HIPAA compliance
Centralized account management and admin controls
You can backup a Server operating system with a Carbonite Safe Power and Ultimate plan. You can backup your server with Carbonite Safe Server Backup (CSSB) or the Pro software. Server OS Support
(Power and Ultimate)
Carbonite Safe Server Backup (CSSB) offers disk, cloud, and hybrid backup solutions for databases, applications, Hyper-V, and Bare Metal Images. Carbonite Safe Server Backup (CSSB) software
(Power and Ultimate)
You can perform backups with databases and applications with Carbonite Safe Server Backup (CSSB) available with the Carbonite Safe Power or Ultimate plans. Backup for databases and applications
(Power and Ultimate)
You can perform Hyper-V backups with the Carbonite Safe Server Backup (CSSB) software available on the Carbonite Safe Power and Ultimate Plans.Backup for Hyper-V
(Power and Ultimate)
You can perform image backups up your computer or server using Carbonite Safe Server Backup (CSSB) available under the Carbonite Safe Power or Ultimate plans.Bare Metal Image and Restore
(Power and Ultimate)

The sections below are collapsed. Please click the section title to open / close a particular section.

Safe Basic, Plus, and Prime Prices

Safe plans offer simple and effective backup solutions for your computer, external hard drive, and video files.

Which Safe plan do you need?

Safe BasicSafe PlusSafe Prime
Price per year per computer$71.99$111.99$149.99
Safe plans offer unlimited amount of data on one PC, where one PC includes one internal hard drive.Unlimited cloud backup for one computer
You can select one external hard drive for online backup.Cloud backup for 1 external hard drive
Automatic video backup automatically selects the video files on your computer for online backup.Automatic cloud backup for videos
Courier Recovery discount ($9.99)

New Customers

If you are a new customer and are interested in a Safe plan, you can start a free 15-day trial with the button below.

Start a Safe Trial

If you enjoy the features offered in the Safe trial, you can click Buy Now within the Carbonite application to upgrade your trial to a paid subscription.

Existing Customers

Depending on which plan fits your needs, you can upgrade your Safe subscription, renew your current subscription, or upgrade to Safe Backup Pro.

Safe Backup Pro Plans, Features, and Prices (Core, Power, Ultimate)

Safe Backup Pro plans offer account administration, compliance, and advanced server backup features with the Carbonite Safe Server Backup (CSSB) product.

Which Safe Backup Pro plan do you need?

Safe CoreSafe PowerSafe Ultimate
Price/year for unlimited computers$287.99$799.99$1299.99
Safe Backup Pro plans offer storage to be shared amongst the computers and servers on the plan. Additional storage can be added in 100GB increments. Storage250GB500GB500GB
Storage Packs/100GB$100$100$100
You can select multiple external hard drives for online backup.Backup for two or more drives (including NAS).
Automatic video backup automatically selects the video files on your computer for online backup.Automatic video backup
Customers who reside in the United States can purchase Courier Recovery to receive an external hard drive that contains all their files for a specified computer.Order a Courier Recovery hard drive of your files by mail$175.99/computer$175.99/computer$175.99/computer
Safe Backup Pro Plans comply with various financial and privacy related protocols. For other compliance inquiries, please email compliance@carbonite.com.FERPA, GLBA, and HIPAA support
With Safe Backup Pro plans, you can manage users, computers, and groups. In addition, you can also manage backup policies for the Safe Backup Pro clients to optimize your storage.Centralized account management and admin controls
Server OS Support
Carbonite Safe Server Backup (CSSB) software One computer or serverUnlimited computers or servers
Carbonite Safe Server Backup (CSSB) backs up files and databases at a folder level allowing you to easily back up and restore databases such as SQL, Exchange, and SharePoint.Backup for databases and applications
Carbonite Safe Server Backup (CSSB) backs up your Virtual Machines (VMs) through the Child VM Snapshot method or through the Saved State method depending how you configure your settings.Backup for Hyper-V
Carbonite Safe Server Backup (CSSB) allows you to backup and restore an entire system to similar or dissimilar hardware.Bare Metal Image and Restore
Unlimited Carbonite Safe Server Backup (CSSB) software licenses

New Customers

If you are a new customer and are interested in a Safe Backup Pro plan, you can start a free 30-day trial with the button below.

Start a Safe Backup Pro Trial

If you enjoy the features offered with the Safe Backup Pro plans, you can upgrade your trial to a paid subscription.

Existing Customers

Depending on which plan fits your needs, you can upgrade your Safe Backup Pro subscription, renew your current subscription, or purchase additional storage.

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