File Size Limits
- This article is for Windows and Mac
By default, Carbonite does not automatically select large files to avoid complications with the backup. Refer to the table below to determine the limit that Carbonite sets for individual files based on your Carbonite plan.
|Carbonite Plans||File Limits|
|Safe Basic||4GB (Excluding .PST files)|
|Safe Plus||4GB (Excluding .PST files)|
|Safe Prime||4GB (Excluding .PST files)|
|Safe Core||1TB (Excluding .PST files)|
|Safe Power||1TB (Excluding .PST files)|
|Safe Ultimate||1TB (Excluding .PST files)|
User files that are not excluded from Carbonite can be selected for backup by following the instructions below.
- For Windows: Right-click the file within File Explorer and select Carbonite; Back this Up.
- For Mac: Select the file within the Carbonite interface and click Back this up.
After the files are selected, the files will remain selected for changes.