File Size Limits
Summary:
- This article is for Windows and Mac
By default, Carbonite does not automatically select large files to avoid complications with the backup.
Solution:
Refer to the table below to determine the limit that Carbonite sets for individual files based on your Carbonite plan.
Carbonite Plans | File Limits |
---|---|
Safe Basic | 4GB (Excluding .PST files) |
Safe Plus | 100GB (Excluding .PST files) |
Safe Prime | 100GB (Excluding .PST files) |
Safe Core | 1TB (Excluding .PST files) |
Safe Power | 1TB (Excluding .PST files) |
Safe Ultimate | 1TB (Excluding .PST files) |
User files that are not excluded from Carbonite can be selected for backup by following the instructions below.
- For Windows: Right-click the file within File Explorer and select Carbonite; Back this Up.
- For Mac: Select the file within the Carbonite interface and click Back this up.
After the files are selected, the files will remain selected for changes.