Carbonite Support > File Types Excluded from Backu...

To continue backing up and restoring files on macOS 10.15 or greater, Carbonite needs to be updated to the latest version of Carbonite and granted access to Apple's Full Disk Access. For more information on how to complete these steps, please review the applicable article below.

-Upgrading to a Newer Version of macOS with Carbonite (Mac 2x)
-Upgrading to a Newer Version of macOS with Carbonite (Mac 1x)

File Types Excluded from Backup for Carbonite Safe

Carbonite is not intended to back up programs, applications, operating system files and temporary files. The following folders are excluded from your online backup:

/Desktop DB
/Desktop DF
/User Guides And Information/*

/Users/**/Burn Folder*/*
/Users/**/Virtual Machines*/*
/Users/*/Applications (Parallels)/*

/Users/*/Library/Application Support/Adobe/*
/Users/*/Library/Application Support/Backup/*
/Users/*/Library/Application Support/Bitdefender Virus Scanner/*
/Users/*/Library/Application Support/Carbonite/Sync & Share/*
/Users/*/Library/Application Support/*
/Users/*/Library/Application Support/comMobileSync/*
/Users/*/Library/Application Support/Console/*
/Users/*/Library/Application Support/CrashReporter/*
/Users/*/Library/Application Support/iDVD/*
/Users/*/Library/Application Support/iLifeAssetManagement/*
/Users/*/Library/Application Support/iLifePageLAyout/*
/Users/*/Library/Application Support/Macromedia/*
/Users/*/Library/Application Support/Mozilla/*
/Users/*/Library/Application Support/PreferenceSync/*
/Users/*/Library/Application Support/Preview/*
/Users/*/Library/Application Support/Skype/*
/Users/*/Library/Application Support/SyncServices/Local/*
/Users/*/Library/Application Support/Ubiquity/*

/Users/*/Library/Autosave Information/*
/Users/*/Library/Autosave Information/Adobe/*

/Users/*/Library/Calendars/Calendar Cache/*
/Users/*/Library/Font Collections/*
/Users/*/Library/Fonts Disabled/*
/Users/*/Library/Fonts Discontinued/*


/Users/*/Library/Saved Application State/*
/Users/*/Pictures/Lightroom/Lightroom*Catalog Previews.lrdata/*


/Volumes/Macintosh HD/Applications/*
/Volumes/Macintosh HD/Developer/*

/Volumes/Macintosh HD/Users/Creative Cloud/*
/Volumes/Macintosh HD/Users/Shared/CarboniteInfo/*
/Volumes/Macintosh HD/Users/Shared/Library/*

Please note that for Carbonite version 2.x, files and folders in hidden directories such as the Library folder are not selected automatically. Therefore, items like Mac Mail and Calendar data may not be backed up by default. Additionally, music and video files are excluded during free trial subscriptions, and files larger than 4GB must be selected for backup manually. To learn more about how to include files in your backup, click here.

The following file types are also excluded by default from your backups and may not be manually selected for backup:
















































































































































If your file extension contains a special character (e.g. _, *, #, etc.), you may not be able to select the file for backup with Carbonite.