Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.
Thank you for trying and using Carbonite! Carbonite is an online backup program that backs up your data files to our secure servers and helps you download the files back to your computer at any time. This guide will help you get started with Carbonite. If you haven't already created an account, please visit the Carbonite website to sign up for a trial.
The collapsible sections will teach you the basics about Carbonite. For detailed information about Carbonite, please see the Carbonite Customer Handbook:
Each of the sections below is collapsed. Please click a section title to open / close the section.
You can select the backup settings with each Carbonite installation for your account. You'll be asked to make your initial backup selections during the installation.
Once Carbonite is operating on your computer, you have a few ways to make sure everything you need is backed up and protected. "Backing up" is the process of uploading copies of your selected files from your computer to the Carbonite servers.
- How do I tell what's backed up? - Carbonite places color-coded status dots on files and folders to indicate their backup status. These dots will tell you if a file is backed up, selected but not yet backed up, or not selected.
- How do I add files to my backup? - You can use the Carbonite user interface to select files or folders for backup.
- How do I remove files from my backup? - You can remove files from your backup using the same method as adding them to your backup. The "back this up" option will change to "don't back this up" if the highlighted file is already backed up.
Whether you're on a trial or if you're looking to renew, you can easily purchase a subscription through your account. The links below will lead you to articles which will explain how to perform those specific tasks.