Deactivating Automatic Renewal for Carbonite Safe
Summary:
You can deactivate automatic renewal on a Carbonite Safe subscription to prevent future renewals from your Carbonite account.
For instruction on how to deactivate automatic renewal for your Webroot SecureAnywhere subscription that isn't included with a Carbonite Safe subscription, see Deactivating Automatic Renewal for Webroot SecureAnywhere Antivirus.
This article applies to:
Carbonite Plans | Products | Platforms |
Safe Basic, Safe Plus, and Safe Prime (Not sure?) | Safe (Not sure?) - View the Safe Pro article | Portal |
Solution:
- Sign in to your Carbonite account at https://account.carbonite.com.
- Click Subscriptions.
- From the Manage column, click Options.
- Confirm within the next window by clicking Turn OFF Auto-Renewal.
After you deactivate automatic renewal on a Carbonite Safe subscription, you can continue to use existing features until the expiration date. After 30 days of expiration, Carbonite will permanently remove your backed up data and Carbonite will no longer function on your computer.