Carbonite Support > Carbonite Safe Backup for Mac
To continue backing up and restoring files on macOS 10.15 or greater, Carbonite needs to be updated to the latest version of Carbonite and granted access to Apple's Full Disk Access. For more information on how to complete these steps, please review the applicable article below.
-Upgrading to a Newer Version of macOS with Carbonite (Mac 2x)
-Upgrading to a Newer Version of macOS with Carbonite (Mac 1x)

Popular Articles
Popular Articles
Frequently Asked Questions
Choose a topic
-
Getting started
New to Carbonite? Start here. -
Installation
How to install, reinstall, uninstall. -
Backing up
How to back up, what gets backed up -
Restore
Don't worry, we'll help get everything back -
Your subscription
Payment, renewing, upgrading, canceling -
Video Library
How-to videos on all the basics

Need to download Carbonite, access your files, or renew your subscription?
Sign in to your dashboard
Sign in to your dashboard