Applying an Available Carbonite Safe Subscription
Summary:
You can apply an unused Carbonite subscription to extend your expired subscription.
This article applies to:
Carbonite Plans | Products | Platform |
Basic, Plus, and Prime (Not sure?) | Safe (Not sure?) | Portal |
Solution:
- Sign into your account at https://account.carbonite.com.
- Click Backup.
- Under the Upgrade or Extend Your Backup section, click Upgrade / Add.
- Select Yes, help me apply my unused subscription and click Continue.
- If you received an activation code that doesn’t show as an option, click Add another code to add it.
- Select the activation code and Apply it to an existing computer with the same Carbonite plan.
- Choose the computer name from the dropdown menu and click Next.
You will receive an alert that you successfully added your Carbonite activation code to the selected device.