Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.
Your Carbonite subscription protects your computer files by backing them up to our secure servers and allowing you to restore them at any time.
Renewing your subscription
When you purchase your subscription, you select a specific plan and length of time. You can renew your subscription at any time.
Carbonite offers an automatic renewal option so that you don't have to worry about manually renewing before your subscription runs out. This may already be activated for you. You can check your automatic renewal setting or enroll in automatic renewal any time you like.
We want to be your backup solution! If you're not happy with Carbonite for any reason, we'd like to work with you and resolve any concerns or issues you might be having with the product. Please contact us and we'll help you!
More info about your subscription and account