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Here's a list of articles that might help. If you don't see what you need, you can try filtering by Carbonite product and operating system or rephrase your search and try again.
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Manually Uninstalling (Mac 2x)
If you have trouble uninstalling Carbonite from within the Carbonite User Interface, you can delete Carbonite's files from your computer to uninstall it manually.
Uninstalling Carbonite Safe
You can remove Carbonite from your computer by uninstalling it. After you uninstall Carbonite, Carbonite will no longer back up your files, but your existing backup will remain safe while you have a paid subscription.
Stuck Backup and Backup Errors (Mac 1x)
If your backup appears slow or stuck on your Mac, there are steps you can take to resolve the issue.
Uninstalling Carbonite (Mac 2x)
You can remove Carbonite from your computer if you no longer wish to back up your files.
Difficulty Installing Carbonite (Mac 1x)
There are some cases in which the Carbonite software may not install properly on your Mac computer.
Carbonite Release Notes (Mac 2x)
You can view the latest Carbonite release notes in this article.
Transferring Carbonite Safe Between Windows and Mac
You can transfer your existing Carbonite Safe subscription from Windows to a Mac computer.
Reinstalling Carbonite Safe (Mac 2x)
You can reinstall Carbonite Safe on the same computer to update Carbonite to the latest version.
Reinstalling Carbonite Safe
You can reinstall Carbonite Safe on the same computer to update Carbonite to the latest version.
Carbonite Windows Version Release Notes
Carbonite Version 6.6.0 is the latest version of the Carbonite product. We are sure you will like the many enhanced features. Installing and identifying your computer(s) is easier than ever. Backing up your files is simpler and there is additional information provided about the status of your backed up files. Restoring your files is now even quicker and easier with additional choices for files you would like to restore first and choosing a destination for your restored files.
Installing Carbonite Safe and Initial Backup Selections (Mac 2x)
After you set up your Carbonite Safe account, you can install Carbonite to start backing up your files.
Installing Carbonite Safe and Initial Backup Selections
After you set up your Carbonite Safe account, you can install Carbonite to start backing up your files.
Transferring Your Carbonite Safe Subscription to Restore Files
You can transfer your Carbonite Safe subscription to restore your files to another computer.
Getting Started with Carbonite Safe
You can use the Carbonite application to back up your files to Carbonite’s secure servers. When you need to get your files back, you can use Carbonite to restore your files at any time.
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