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Important Things to Know About Carbonite Safe Backup Pro as You Get Started
This article contains information about Carbonite Safe Backup Pro that you may not be aware of when first installing the software.
How to Use a NAS Device with CSSB For CSSB 6.x Enhanced
Carbonite Safe Server Backup can store your backups on any Network Attached Storage (NAS) device. CSSB can also back up data that exists on a NAS.
Message: “Your hard drive has been disconnected”
During a backup, a Carbonite alert appears with “You hard drive has been disconnected”. If Carbonite cannot detect your drive, Carbonite will remove the backup for that drive after 30 or 60 days.
Backing Up a Network Attached Storage (NAS) Drive with Carbonite Safe Backup Pro
You can back up files on a Network Attached Storage (NAS) drive with Carbonite Safe Backup Pro.
Storage of Data After Deleting Files from Your Computer
When Carbonite scans for files to back up, it also removes deleted files from the backup to keep it up-to-date. Depending on your plan, Carbonite removes deleted files after 30 or 60 days from the date they were deleted from the computer.
Carbonite Windows Version Release Notes
Carbonite Version 6.4.6 is the latest version of the Carbonite product. We are sure you will like the many enhanced features. Installing and identifying your computer(s) is easier than ever. Backing up your files is simpler and there is additional information provided about the status of your backed up files. Restoring your files is now even quicker and easier with additional choices for files you would like to restore first and choosing a destination for your restored files.
Known Issue: Backups Fail with the Error "Could not write to disk"
While performing a Backup to Disk, the backup will fail with the error "Could not write to disk", if the disk becomes inaccessible for any reason.
Carbonite Safe Backup Pro Administrator Privileges
As a Carbonite administrator, you can view and manage backups and users for your company.
Moving Local Backups to a New Folder For CSSB 6.x Enhanced
It is sometimes necessary to move local backups from one location to another on disk. The Move Backup function ensures that Carbonite Safe Server Backup can locate, manage, and restore local backups after they have been moved.
Removing Files From Your Backup
You can remove files, folders, and drives from the computer that has Carbonite installed and the deselected files will be removed from Carbonite backup within 72 hours.
File Types Carbonite Backs Up for Carbonite Safe Backup Pro (Mac 2x)
Carbonite automatically backs up the files that are most important to you. By intelligently scanning your computer, Carbonite does not select unnecessary file types, which improves backup and restore speeds. However, less common user-created data can be manually added to your Carbonite backup.
File Types Carbonite Backs Up for Carbonite Safe Backup Pro (Mac 1x)
Carbonite automatically backs up the files that are most important to you. By intelligently scanning your computer, Carbonite does not select unnecessary file types, which improves backup and restore speeds. However, less common user-created data can be manually added to your Carbonite backup.
Message: "The backup archive could not be read"
While performing an upload from disk, either as part of a Backup to Disk and Cloud operation or following a Backup to Disk operation, you could experience backup issues. If the upload to disk fails, the following error message will appear: The backup archive could not be read. Please verify that the disk is connected and in good health.
Upgrading to a Carbonite Safe Backup Pro Plan
You can upgrade your Carbonite Safe Basic, Plus or Prime plan to a Carbonite Safe Backup Pro plan to backup multiple computers, drives, and servers.
How to Use External or Mapped Network Drives with CSSB For CSSB 5.x & 6.x Classic
External drives and network mapped drives can be used with the product for storage of backup data. The product can also perform backups of data on an external or network mapped drive.
How to Use External or Mapped Network Drives with CSSB For CSSB 6.x Enhanced
External drives and network mapped drives can be used with the product for storage of backup data. The product can also perform backups of data on an external or network mapped drive.
Known Issue: Mapped Network Drives Do Not Appear in the CSSB User Interface For CSSB 6.x Enhanced
If you are running Windows Vista, Windows Server 2008, or later, you may not be able to select mapped network drives for backup. Although, mapped network drives appear in Windows Explorer, they are not visible in the CSSB user interface.
Carbonite Plans and Features
This article covers the Carbonite Safe plans, features, and prices.
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