Your Carbonite Safe Server Backup subscription protects your computers by backing up and restoring individual files, sets of files, live databases, and/or bare metal images.Most billing options can only be accessed by the Billing Owner of the account. Not sure if you're the Billing Owner? View this article for more information.
Renewing your subscription
When you purchase your subscription, you select a specific plan and length of time. You can renew your subscription at the same plan or change your plan.
Your subscription allows you to add as many users and computers as you need. However, the total combined backup space that those users and computers may use is limited. Billing Owners can purchase additional storage for their account to keep backups progressing.
Carbonite offers an automatic renewal option so that you don't have to worry about manually renewing before your subscription runs out. This may already be activated for you. You can check your automatic renewal setting or enroll in automatic renewal any time you like.
We want to be your backup solution! If you're not happy with Carbonite for any reason, we'd like to work with you and resolve any concerns or issues you might be having with the product. Please contact us with any concerns or issues!
More info about your subscription