Need to reinstall, transfer or update Carbonite to the latest version? This section will help you out with anything related to your Carbonite installation. If you're looking for how to install Carbonite for the first time, simply start here. If you want to restore any files at all, please view the Restore section.
What's the latest version?
The Carbonite Safe Server Backup (CSSB) software is regularly updated to ensure that it's providing the best experience for you and addresses any potential issues that may arise in previous releases.
The latest version of CSSB is 6.2 (view release notes)
CSSB has minimum requirements needed to run and specific permissions required for its components.
Reinstalling can help with any of a number of things.
Our Reinstalling article will guide your through the process of logging into your account and reinstalling Carbonite.
More info about your installation