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Renewing Your Carbonite Safe Backup Pro Subscription


You can manually renew your account so Carbonite can continue backing up your computers and servers.

This article applies to:

Carbonite Plans Products Platforms
Core, Power, and Ultimate (Not sure?) Safe Pro and Carbonite Safe Server Backup (Not sure?) - View the Safe article Portal

You must be the Billing Owner on the account to perform the actions below.


  1. Sign into your account at or with the button below.

Sign In

  1. Click Renew Now.
    Click Renew Now

    Note - If you do not see the banner at the top, you can also click Account Summary on the left hand side, and a Renew Now button will be there.

  1. Confirm the credit card information is accurate and select Complete my purchase.
Click Complete my Purchase

The Carbonite purchase will be applied to your devices automatically and a confirmation email will be sent to your email.