Need to reinstall, transfer or update Carbonite to the latest version? This section will help you out with anything related to your Carbonite installation. If you're looking for how to install Carbonite for the first time, please start here. If you're looking to add a new computer to your account, please start here. If you want to restore any files at all, please view the Restore section.

What's the latest version?
Carbonite is regularly updated to ensure that it's providing the best experience for you and addresses any potential issues that may arise in previous releases.

The latest version of Carbonite available for you is 6.3.6 (view release notes)

Reinstalling
Reinstalling Carbonite can help with a number of problems and is one of the quickest ways to reconnect to our servers or troubleshoot any issue you may see with Carbonite.

Deploying Carbonite on your network
Administrators can deploy Carbonite to Windows computers on their network through various methods.

How to deploy Carbonite on your network

Moving Carbonite?
If you have gotten a new computer to replace an old one, you can easily transfer your Carbonite subscription over to the new computer from your old one. You can also restore your backed up files to the new computer after transferring Carbonite. For details, please view the Restore section.

How to move Carbonite to another computer

More info and troubleshooting articles

• Difficulty installing Carbonite
• Allowing Carbonite through SmartScreen
• How to uninstall
• How do I tell if Carbonite's installed?
• What do those notification icons mean?