Transferring Carbonite Safe Backup Pro to Another Computer

Summary:

You can transfer a computer backup from your Carbonite Safe Backup Pro account to another computer to restore or start a new backup.

Carbonite Plans	Products	Platforms
Core, Power, and Ultimate (Not sure?)	Safe Pro (Not sure?)	Windows, Mac, and Portal

Sign in at https://account.carbonite.com or with the button below.

Sign In
If you are logged in as a standard User, proceed to step 3. If you are logged in as Billing Owner or Administrator, please select a user name to navigate to that user's Computer Dashboard then continue to step 3.
From the Computer Actions dropdown menu of the computer, choose the option that best fits your scenario.
- Reinstall on this Computer: Transfers the Carbonite Safe Backup Pro subscription from the old computer to the current computer and starts a new backup.
  - Files that are not restored or do not exist on the computer will be removed from the backup after 60 days. Learn more...
- Restore this backup: Transfers the Carbonite Safe Backup Pro subscription from the old computer to the current computer and walks you through restoring all the files.

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Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.