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Here's a list of articles that might help. If you don't see what you need, you can try filtering by Carbonite product and operating system or rephrase your search and try again.
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Locating the Carbonite Icon
The Carbonite icon is located in your Windows notification area / system tray at the bottom right of your screen. The Carbonite icon can be used to check the status of your backup, view and set options, and/or get assistance.
How to Tell What Is Backed Up
You can check the status and the contents of your backup through the Carbonite software or through your Carbonite account online.
Carbonite Release Notes (Mac 2x)
You can view the latest Carbonite release notes in this article.
Canceling a Restore (Mac 2x)
You can cancel the restore of all pending files through the Carbonite User Interface.
Difficulty Installing Carbonite (Mac 1x)
There are some cases in which the Carbonite software may not install properly on your Mac computer.
Getting Started with Carbonite Safe
You can use the Carbonite application to back up your files to Carbonite’s secure servers. When you need to get your files back, you can use Carbonite to restore your files at any time.
Carbonite Windows Version Release Notes
Carbonite Version 6.4.6 is the latest version of the Carbonite product. We are sure you will like the many enhanced features. Installing and identifying your computer(s) is easier than ever. Backing up your files is simpler and there is additional information provided about the status of your backed up files. Restoring your files is now even quicker and easier with additional choices for files you would like to restore first and choosing a destination for your restored files.
Pausing and Resuming Carbonite (Mac 2x)
You can pause Carbonite from the Carbonite User Interface to temporarily stop Carbonite from backing up your Mac.
Uninstalling Carbonite (Mac 2x)
You can remove Carbonite from your computer if you no longer wish to back up your files.
Carbonite Safe Backup Pro Dashboard
As an administrator, you can view the backup status, review alerts, view the billing information and billing history, invite users and administrators, add computers, and perform other actions through the Dashboard. As a Billing Owner, you can perform all the same actions as an administrator as well as manage the billing information for your account.
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