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Restoring Files (Mac 2x)

You can restore files and folders through the Carbonite application.

Importing into Microsoft Outlook

When Carbonite restores your Microsoft Outlook data to your computer, you will need to import the data back into your Outlook program to restore your email data. This article explains how to import Outlook data. You may need to first restore your Outlook data before you can import it. Newer versions of Outlook typically store your email data in your Documents folder. Older versions of Outlook often store your emails in the AppData folder.

Restoring Files

You can browse and restore files from your backup within the Carbonite application.

Known Issue: "Carbonite File Access is Currently Unable to Locate Files and Folders with Special Characters" or Red X Appears in Anytime Anywhere Access

Anytime Anywhere Access may display an error when attempting to download certain folders or files. This is caused either by the inclusion of special characters in the folder or file name, or for security. You may also see a red X on a file in AAA, meaning the file cannot be downloaded. Carbonite's Anytime Anywhere Access system prevents the download of files that may contain personal credentials. Review this KB for more details.

Importing Apple Calendar With iCloud Installed

Apple Calendar stores all calendar data in a single specific directory. If you need to restore your Calendar data, Carbonite recommends restoring this directory to your Desktop. If iCloud is installed and running, you can import your Calendar data using the instructions in this article.

Stopping a Restore

You can cancel a restore through the Restore Manager. Unrestored files in the restore queue will not be downloaded until you start another restore.

Downloading Your Carbonite Safe Files with Anytime Anywhere Access

You can log into your Carbonite Safe account from any computer to view and download your files with Anytime Anywhere Access.

Transferring Your Carbonite Safe Subscription to Restore Files

You can transfer your Carbonite Safe subscription to restore your files to another computer.

Importing Firefox Bookmarks

Your Firefox bookmarks are saved in a folder on your computer called Bookmarkbackups and can be imported back into your Firefox web browser.

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