Carbonite Support > Determining Your Software Vers...

Determining Your Software Version (Mac 2x)

Summary:

You can determine which Carbonite version you have installed on your Mac by opening the Carbonite interface on your Mac.

This article applies to:

Carbonite Plans	Products	Platform	Version
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?)	Safe and Safe Pro (Not sure?)	Mac - View the Windows version	2.x (Not sure?) - View the 1.x article

Solution:

From the Apple menu bar, click the Carbonite icon and select Open Carbonite.
Click the Account tab on the left navigation bar to view the software version.
Your software version will display within the Account section.

If you are not on the latest product version, you may be prompted to install an update or you can reinstall Carbonite to receive the latest version of Carbonite available to you.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > Determining Your Software Vers...

Determining Your Software Version (Mac 2x)

Summary:

This article applies to:

Solution:

Related Articles:

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Definitions

Common Articles