Carbonite Support > Determining Your Software Vers...

Determining Your Software Version (Mac 2x)

Summary:

You can determine which Carbonite version you have installed on your Mac by opening the Carbonite interface on your Mac.

This article applies to:

Carbonite Plans Products Platform Version
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?) Safe and Safe Pro (Not sure?) Mac - View the Windows version 2.x (Not sure?) - View the 1.x article

Solution:

  1. From the Apple menu bar, click the Carbonite icon and select Open Carbonite.
    Open Carbonite User Interface
  2. Click the Account tab on the left navigation bar to view the software version.
    Carbonite User Interface
  3. Your software version will display within the Account section.
    Carbonite User Interface Account tab

If you are not on the latest product version, you may be prompted to install an update or you can reinstall Carbonite to receive the latest version of Carbonite available to you.

Feedback