Carbonite Support > FAQ: How do I avoid exceeding ...

FAQ: How do I avoid exceeding my storage quota?

Summary:

How do I avoid exceeding my storage quota?

This article applies to:

Carbonite Plans	Products	Platforms
Core, Power, and Ultimate (Not sure?)	Safe Pro (Not sure?)	Windows and Mac

Solution:

There are two ways to avoid hitting your Carbonite Safe Backup Pro storage quota:

Deselect unnecessary files from your backup, or
Purchase additional storage

Files removed from your backup will be deleted from Carbonite's servers within 72 hours. Deselecting a folder from your backup causes any files or subfolders inside that folder to also be removed.

For a detailed walkthrough on removing backed up files from our servers, please click on one of the links below:

If you choose to purchase additional storage, you can do so at any time through your Carbonite Safe Backup Pro dashboard.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > FAQ: How do I avoid exceeding ...

FAQ: How do I avoid exceeding my storage quota?

Summary:

This article applies to:

Solution:

Related Articles:

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Definitions

Common Articles