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Here's a list of articles that might help. If you don't see what you need, you can try filtering by Carbonite product and operating system or rephrase your search and try again.
You searched for "personal pro windows hibernation and sleep mode" in
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Hibernation and Sleep Mode
You need to configure your Windows hibernation and sleep settings so Carbonite's connection to your computer is not disrupted during a backup or restore.
Hibernation and Sleep Mode
When your computer hibernates or sleeps, your Internet connection is interrupted. This temporarily halts all backup and restore activity. Your Mac's hibernate and sleep settings can be accessed through Energy Saver. Adjusting your power settings when performing your initial backup or a restore allows Carbonite to complete the process more effectively.
Transferring Your Carbonite Safe Subscription to Restore Files
You can transfer your Carbonite Safe subscription to restore your files to another computer.
How to Speed up Your Backup and Restore
The speed of your Internet connection is the primary factor for how fast you can back up or restore your files. Your backup and restore speed will also depend on the speed of your computer, the amount of data selected for backup/restore, and the amount of strain your other programs and services have on your internet connection.
Restore Speed
Recovering small amounts of data (a few files here or there) usually takes only a few seconds or minutes. Restoring all of your data will take longer depending on how much data you have and the speed of your ISP.
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