Message: "Backup runs were previously deleted from the dashboard"

Summary:

If you encounter an error while uploading a backup to the cloud that states “Backup runs were previously deleted from the dashboard” or similar, the affected backup set will need to be deleted from within CSSB, its backups preserved, and then the backup set re-imported.

This article applies to:

Solution:

1. Click the affected backup set’s name in the main CSSB dashboard
2. Click Edit Backup Set
   • The backup set’s schedule will need to be reconfigured after reimporting, make note of the schedule settings if you want to use the same schedule.
3. Click Delete in the upper right, which will prompt you to remove the backup set and either remove or preserve the associated backup date. Be sure to preserve the backup data.
4. Once the backup set has been removed, click Advanced in the upper right corner of the CSSB window.
5. Select Import Existing Backup Sets, then click to import from the cloud.
6. When prompted, select the current server, then the backup set you removed in the previous steps.

After the import completes and the CSSB interface refreshes, CSSB may prompt you to start a restore, which can be canceled to return to the main CSSB dashboard. You can then run a new backup.

For more information on this process, please see Backup Set Options for how to delete a backup set while preserving its backup data and Importing Existing Backup Sets for the steps to reimport a backup set from the cloud.

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