Carbonite Support > Uninstalling Carbonite (Mac 1x...

Uninstalling Carbonite (Mac 1x)

You can uninstall Carbonite from an old computer if you no longer wish to backup your files or have moved your subscription to another Mac.

  1. Click the lock icon and select Open Carbonite Preferences...
Carbonite Preferences
  1. Within the Carbonite Preference Pane, change the Backup Is: drop-down menu to Disabled.
Carbonite Preference Pane: Backup Is
If the Carbonite Preference pane is not responding, force-quit System Preferences and manually uninstall Carbonite.
  1. When you disable Carbonite, type your Mac Password in security window and click OK.
Security Login
The login information is what you use to log in to your computer, not Carbonite.
  1. After successfully entering your system login and password, Carbonite will be disabled and the Uninstall... button will be displayed.
  2. Clicking the Uninstall button will display a prompt asking you to confirm that you would like to uninstall. Please keep in mind your files will not continue being backed up while Carbonite is uninstalled.
  3. Click Uninstall and you will once again be asked to type in your Mac password. Once you click OK, Carbonite will be uninstalled.
Carbonite Preference Pane
  1. Once you have completed uninstalling Carbonite, please restart your computer.

If you are unable to uninstall Carbonite following these directions, please manually uninstall Carbonite to remove the remaining installation files from your computer.

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