Importing Your Files into Programs

• This article is for Mac - View the Windows article

Carbonite’s priority is the backup and restore of your personal files. Performing a restore with Carbonite Safe and Carbonite Safe Pro backups will not restore your operating system or programs.

Additionally, it may be necessary to perform additional steps with the restored data before the data is accessible within the program. If you prefer to perform the steps, you can access the instructions for restoring and importing the data into each of the programs listed below.

Our support staff is fully engaged to provide the best service we possibly can for all your Carbonite-related needs. Restoring the operating system or programs are outside of our expertise and thus our technicians are not able to perform them on your behalf, but we’ve partnered with an organization called Support.com that specializes in this type of assistance. If you need help importing your restored data, moving restored data to a different location, or optimizing how your computer functions, you can contact Support.com at 1-866-314-1159. They are available 24 hours a day, 7 days a week.

Program	Carbonite Instructions
Address Book	Restoring Data to Apple Address Book
Calendar	Restoring Data to Apple Calendar with iCloud Installed Restoring Data to Apple Calendar without iCloud Installed
Firefox	Restoring Data to Mozilla Firefox
iTunes	Restoring Data to iTunes
Mail	Restoring Data to Apple Mail
Outlook	Restoring Data to Microsoft Outlook 2016
Photos	Restoring Data to Apple Photos
Safari	Restoring Data to Safari