Restoring All of Your Files for Carbonite Safe Backup Pro (Mac 2x)
- This article is for Mac 2x - View the Mac 1x article (Not sure?) | View the Windows article
Summary:
When you restore your files, you download them from our cloud to your computer. You can install Carbonite on a new Mac and restore all of your files with the Carbonite interface.
Solution:
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Step 1: Sign In and Install Carbonite
From the computer you would like to restore the data to, sign into your account at https://account.carbonite.com or with the button below.
Locate the computer that you wish to restore and select Restore this backup from the Computer Actions dropdown menu.
Click Complete Restore on the next page.
You will be presented with the steps of the restore. Click Next>.
Then click Install to download Carbonite.
You will be taken through the Restore Assistant in the next section.
Next, double-click the installer and run through the installation steps.
Step 2: Restore Your Files
During the installation, you'll have the option to either restore your files or to start a new backup. To restore your files, use the Change button to select a restore location, then click Continue.
If you don't see the progress of the restore displayed, click the File Recovery tab in the Carbonite User Interface.
Step 3: Configure Your Power Settings
You can improve the speed of your restore by making sure that your computer remains on and connected to the internet. Your Mac's power settings can be accessed through Energy Saver in your System Preferences.
Click the Apple symbol in the menu bar and select System Preferences.
Within the System Preferences window, click the Energy Saver icon to open the Energy Saver pane.
If the Computer Sleep Slider is Present...
- Set the Computer sleep: slider bar to Never.
- Unmark Put the hard disk(s) to sleep when possible.
If the Computer Sleep Slider is Not Present
- Check the Prevent computer from sleeping automatically when the display is off.
- Unmark Put the hard disk(s) to sleep when possible.
After making these adjustments, close System Preferences. You can continue with your normal computer tasks.
After Restore and Next Steps
At this point, your restore will progress automatically. You can use your computer as needed, but please try not to move or delete any restored files while the restore is happening to avoid potential issues.
After the restore is finished, please use our post-restore checklist article to guide you through what to do after a restore completes and ensure you are ready to continue using Carbonite.