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Changing Your Carbonite Backup Nickname

Summary:

You can change the nickname of your Carbonite backup to make it easier to distinguish from other backups on your account.

Depending on your Carbonite plan and operating system, you can change the computer’s nicknames in various ways.

Method Safe Windows Safe Mac Safe Pro Windows Safe Pro Mac
In Carbonite Account Yes Yes No No
In Carbonite Application Yes No Yes No
Reinstalling Carbonite* No Yes No Yes

*When you reinstall Carbonite on a Mac, Carbonite will automatically change the nickname to the .local name of the Mac.

This article applies to:

Carbonite Plans Products Platforms
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?) Safe and Safe Pro (Not sure?) Windows, Mac, and Portal

Solution:

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Changing Your Nickname in Your Carbonite Account (Carbonite Safe only)

  1. Sign into your account at https://account.carbonite.com.
  2. Click Backup.
  3. On the computer backup you wish to rename, click Edit.
    Edit nickname
  4. Enter your desired nickname and click Save.
    Edit nickname

Your account will update immediately with the new nickname. The Carbonite application will reflect the new nickname within an hour or upon your next reboot.

Changing Your Nickname in the Carbonite Application (Windows only)

  1. Open Carbonite.
  2. Within the Carbonite application, click My account.
  3. Click Edit next to your computer nickname.
    Edit nickname
  4. Enter a nickname for your backup and click Save.

Your Carbonite application will update immediately with the new nickname. Your account will reflect the new nickname within an hour.

Notes: The maximum number of characters allowed for each computer nickname is 128. However, it is generally good practice to keep the nickname concise. This helps with readability and makes it easier to identify your devices within your Carbonite account.

Reinstalling Carbonite (Mac only)

We have other knowledge base articles with full reinstall/transfer instructions at the links below:

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