Carbonite Support > Accessing Your Files with Carb...

Accessing Your Files with Carbonite Mobile (Android)

Summary:

You can use the Carbonite Mobile app to browse and download your Carbonite backed-up files.

Note: Carbonite Mobile previews common types of files within the app. However, you will need to save files that cannot be previewed to your device and open them with a supported app to view them.

This article applies to:

Carbonite Plans Products Platforms
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?) Carbonite Mobile Android - View the iOS article

Solution:

  1. Open the Carbonite Mobile app from your Android device.
  2. Tap the desired device name.
  3. Navigate through the folders to the location of the file you wish to view.
  4. Tap and hold the file to open a menu. Within the pop-up menu, tap Save.
    Tap and hold the file and tap Save

After Carbonite Mobile saves the file to your device, you can use your file manager app to view and open the file.

  • By default, Carbonite Mobile saves files to your Downloads folder.

Alternatively, you can mark a file as a favorite to access it later through the Favorites tab.

Feedback