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How to Speed up Your Backup and Restore

The speed of your Internet connection is the primary factor for how fast you can back up or restore your files. Your backup and restore speed will also depend on the speed of your computer, the amount of data selected for backup/restore, and the amount of strain your other programs and services have on your internet connection.

Selecting Files for Backup (Mac 2x)

You can select files for backup with Carbonite with the Carbonite application.

Stuck Backup and Backup Errors (Mac 2x)

If your backup appears slow or stuck on your Mac, there are steps you can take to resolve the issue.

System Performance

Carbonite is designed to operate in the background so it will not slow down your computer while you are actively using it. Your computer must be powered on and connected to the Internet for backups and restores to take place.

Selecting Files for Backup

Carbonite automatically selects the data associated with your computer profiles. You can select additional data by right-clicking on the file or folder and selecting Carbonite; Back this up.

Unlimited Backup for Carbonite Safe

Carbonite Safe plans will allow you to backup unlimited amount of data on one PC, where one PC includes one internal hard drive.

Stuck Backup and Backup Errors (Mac 1x)

If your backup appears slow or stuck on your Mac, there are steps you can take to resolve the issue.

Backing Up Files on Windows External Hard Drives

You can use Carbonite to back up an external hard drive (in NTFS or FAT32 format) that is directly connected to your computer by USB.

Bandwidth Allocation

Bandwidth throttling has been lifted for all of our customers. The speed of your Internet connection is the primary determining factor for the speed of your backup. Even if your first full backup hasn't been completed, the files that are already uploaded on Carbonite's cloud storage are safely stored and available for recovery.

Restoring All of Your Files for Carbonite Safe (Mac 2x)

If your hard drive crashes or you replace your computer, you can use the Restore Assistant / File Recovery to restore all of your files.

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