Known Issue: Carbonite Safe Server Backup Fails to Create Backup Directory
Summary:
Carbonite Safe Server Backup (CSSB) may fail to create a backup directory if you are using a mapped drive as your local backup folder.
This article applies to:
Carbonite Plans | Products | Platforms |
Power and Ultimate (Not sure?) | Carbonite Safe Server Backup (Not sure?) | Windows |
Solution:
Verify that the amandabackup / CarboniteUser user has full read and write permissions to the mapped drive. The amandabackup / CarboniteUser user may be a local user or a domain user depending on your environment.