Carbonite Support > Message: "Disk Full" (CSSB 5.x...

Message: "Disk Full" (CSSB 5.x)

Summary:

Backups require enough free disk space to store the data to be backed up. If you are performing a backup and there is not enough space, the backup will fail with the error message Disk Full.

This article applies to:

Carbonite Plans Products Platforms
Power and Ultimate (Not sure?) Carbonite Safe Server Backup (Not sure?) Windows

Solution:

The sections below are collapsed. Please click the section title to open / close a particular section.

Create More Free Space

You can create more free space on the drive by removing unnecessary files, applications, or backups.

Choose a Different Backup Location

Follow the steps below to save your backups to a different location with more free space:

  1. Open Carbonite Safe Server Backup.
  2. Navigate to the Disk Storage field in the Set your backup location section of the main backup configuration page.
  3. Change the location to another drive with more disk space.

Check the Type of File System on the Backup Disk

If your chosen backup location is formatted in the FAT32 file system, any backup larger than 4GB will fail. FAT32 drivers cannot accept files larger than 4GB in size. You must choose a different backup location or reformat the drive to another file system that supports larger files, such as NTFS.

Feedback